Blackmagic Forum

Have been using resolve studio since around Nov. I did purchase it. I installed beta 3 thru beta 9 without any problems. As soon at I installed the official non-beta release last week on Feb 25 my problem began. It's basically now unusable. I've tried uninstalling and reinstalling and even tried a beta without any luck. I noticed yesterday that on startup of Resolve on the database screen I had 9 "Console Window Host"s running and "DPDecoder.exe"s running. Is that normal? It seems if I delete those processes Resolve runs a little better but still eventually crashes. Any ideas? I'm running on a PC, spec attached.

Thanks
Paul

Try, un installing the version you have and re-installing the release version again.
if that does not work, please see the FAQs and share a link to the NFO and logs generated by resolve as per the FAQs

For comparison, here is what I see in Task Manager with 17.0 build 39 running. No problems with Resolve at all.

Thanks Charles for showing your Task Manager.

Thanks Peter:

I've uninstalled and reinstalled, no luck.
The NPO is attached, ZIPPED.
When I run "CaptureLogs.bat" I get an error message, attached

Regards

The answer is DRIVERS. I should know better.

Keep up the good work BLACKMAGIC.

Paul