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R17 Studio build 23 Burned an Activation

https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=136021

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R17 Studio build 23 Burned an Activation

PostPosted: Tue Mar 02, 2021 2:53 pm
by Howard Roll
The installation of DaVinci Resolve Studio 17.1 Public Beta 10 burned through the second activation on my key. Before installing 17.1 I ran the uninstaller to remove Beta 6. I'd like it back.

Suggestions?

Good Luck

2016 15" MBP 2.9 i7 quad

Re: R17 Studio build 23 Burned an Activation

PostPosted: Tue Mar 02, 2021 3:22 pm
by Shrinivas Ramani
There are no burned activations.

Please read this FAQ on licensing: viewtopic.php?f=21&t=90190#2

Re: R17 Studio build 23 Burned an Activation

PostPosted: Tue Mar 02, 2021 8:06 pm
by Howard Roll
Put another way, one machine was using both activations. To install Resolve on a 2nd machine required cancelling the first activation. I was able to get both machines properly activated after some toggling back and forth. The installer is causing license issues.

Good Luck

Re: R17 Studio build 23 Burned an Activation

PostPosted: Wed Mar 03, 2021 1:50 am
by Shrinivas Ramani
Again, activating/deactivating does not discard any usage.

The number of activations in use reflects which machines Resolve thinks you're currently using. Should you have installation/hardware issues - like having to trash a harddisk, you can deactivate licenses from the Help menu and enter the activations anew. The same applies here.

Re: R17 Studio build 23 Burned an Activation

PostPosted: Wed Mar 03, 2021 2:36 am
by Howard Roll
Shrinivas Ramani wrote:Again, activating/deactivating does not discard any usage.


Ultimately yes, however, it effs up the upgrade process forcing a hopskotch activate de-activate situation. It seems pretty obvious that you have no intention of addressing the issue so...

Good Luck

Re: R17 Studio build 23 Burned an Activation

PostPosted: Wed Mar 03, 2021 2:56 am
by Shrinivas Ramani
Howard

For clarifty, I'm pasting this section from the Licenses FAQ linked above:
How many machines can I use my activation key on?
Each activation key can be activated twice, for example once on a desktop workstation and another on a laptop. If the license key is activated a third time, then all previous activations of the software will be cleared, and you will need to activate any copy again.

I’ve upgraded my machine - How do I transfer my license from my old machine?
Just enter your activation key again on the new machine after installing DaVinci Resolve Studio. If you have reached your number of activations, all previous activations of the software will be cleared automatically. Alternatively you can choose the Deactivate option from the “Help” menu in DaVinci Resolve.


Regards
Shrinivas