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Another unhappy person stuck on Loading Fairlight Page

PostPosted: Sun Mar 07, 2021 12:57 am
by TomHejda
Hi all!

As the title says. I believe I tried everything, including a fresh reinstall. The strange things is that everything was working ok for months, but it stopped working when I used Resolve from a different location (so without my standard screen, for instance). I managed to make it working by reinstalling to 17.0 (had 16.x something before, I don't remember exactly) and logging from a different user and saying 5 prayers. So I hoped the issue is solved. But it's really not. It was only a single successful launch of the program and now I'm stuck where I was again. So I did an uninstall and a new reinstall of 17.0, to no avail.

  • Computer is Dell XPS 13 9380 13,3" FHD /i7-8565U/16GB/512GB SSD M.2/Intel UHD/W10P.
  • My screen is MON LCD Acer B277bmiprzx 27" FHD (IPS, 4ms, HDMI, DP, USB 3.0, repro), connected via USB-C/DisplayPort. I also tried without the monitor attached, again didn't help.
  • System is vanilla W10P.
  • Tried with disabled firewall (very unhappy to do that), but to no avail.
  • I don't have any special equipment, I have always used Resolve just with the keyboard, mouse and screen.
  • I attached the Resolve Logs.

Please help me, or I'm really struggling and I love Resolve! Thanks!

Re: Another unhappy person stuck on Loading Fairlight Page

PostPosted: Sun Mar 07, 2021 5:02 am
by Peter Chamberlain
What specific GPU and GPU driver is installed ?

Re: Another unhappy person stuck on Loading Fairlight Page

PostPosted: Thu Mar 11, 2021 3:04 pm
by TomHejda
Peter Chamberlain wrote:What specific GPU and GPU driver is installed ?


Hi, thanks for asking; it's Intel(R) UHD Graphics 620, driver version 27.20.100.8935.