Blackmagic Forum

I don't even know what question to ask really. I opened Davinci Resolve 16 on my Windows 10 machine today and I got a notification for an update to 17. I have never had problems with updates before, so I just hit update. I got a message on that the C++ Redistributable wouldn't install. Nothing I did would resolve that. Version 17 updated.

I wasn't given an option to rollback or anything. I had to close the installer. I knew that I had the C++ Redistributable installed from Visual Studio so I just tried to open it. No message. It starts with the splash screen and then just fails. No messages. Nothing. I tried things on this forum that I found. Nothing has worked.

I don't even know where to start. I don't think I can rollback to Version 16 because I did not backup my database. I know that was dumb, but like I said, I've never had a problem with an update before. Where do I even start?

Once you run version 17, you will need to update your databases for them to work.

If you never got that far, those databases should work fine if you roll back to 16.


That said, once you get things working again - CREATE BACKUPS!

I downloaded the free version of 17 for the PC. I received the same message and selected "NO". Resolve works without any problems.

I'm having the same problem with the free version. Davinci installs without the Visual C++ component (fails to install this). When I start Davinci Resolve 17, it asks for an activation key and I can't get through it!
Any advice?

Thank you!

alijoker wrote:I'm having the same problem with the free version. Davinci installs without the Visual C++ component (fails to install this). When I start Davinci Resolve 17, it asks for an activation key and I can't get through it!
Any advice?

Thank you!

If its asking for the activation key, you have installed the Studio version.