DR 17 Freeze instantly after hit play *SOLVED*

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Dany Evans

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DR 17 Freeze instantly after hit play *SOLVED*

PostMon Mar 08, 2021 12:50 pm

Just installing the release of DR17 on MacPro/VegaDuo on latest BigSur. Also VideoDesktop is up to date. Startup works fine. But after hit play, DR freezes instantly and can't quit anymore (force quit only). Also the integrated color bars don't play.

Edit: After more tests it seems the Decklinck 4K extreme 12G (quad SDI) is the problem. If I disable the card playback works fine.

Any ideas why?

Thanks very much,
Dany
Last edited by Dany Evans on Fri Mar 12, 2021 2:28 pm, edited 2 times in total.
MP7.1 16 Core 3,2Ghz | OS 13.5 | 192GB Ram | Vega II Duo | Decklink 4K ex 12G with Quad SDI board | DR 18.6.3 B19 | Desktop Video 12.1 | SSD Raid | Advanced Panel 2
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Peter Chamberlain

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Re: DR 17 Freeze instantly after hit play

PostWed Mar 10, 2021 5:08 am

What specific Desktop video driver is installed?
'Latest' doesn't help convey any info.
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Dwaine Maggart

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Re: DR 17 Freeze instantly after hit play

PostWed Mar 10, 2021 6:37 am

Did the issue occur at the same time as a Big Sur update, i.e. updating from Catalina or Mojave to Big Sur, not a Big Sur point update?
Dwaine Maggart
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Dany Evans

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Re: DR 17 Freeze instantly after hit play

PostFri Mar 12, 2021 2:26 pm

Dwaine Maggart wrote:Did the issue occur at the same time as a Big Sur update, i.e. updating from Catalina or Mojave to Big Sur, not a Big Sur point update?


Updated from Catalina to Big Sur a few months ago. But the issue was the gatekeeper that not allow install DV12.0 correct.
MP7.1 16 Core 3,2Ghz | OS 13.5 | 192GB Ram | Vega II Duo | Decklink 4K ex 12G with Quad SDI board | DR 18.6.3 B19 | Desktop Video 12.1 | SSD Raid | Advanced Panel 2

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