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No images now on 17.1

PostPosted: Wed Mar 10, 2021 3:01 pm
by TonyGamble
I have been using the 17 beta with no problem.

I have upgraded to 17.1 and my database seems OK but I am getting no images.

Image

Here are the two files you probably need.

http://www.tonygamble.uk/aaResolve/DxDiag.txt

http://www.tonygamble.uk/aaResolve/TonyGamble%20PC.nfo

Your suggestions, please.

Tony

London UK

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 3:03 pm
by Jim Simon
I presume you're referring the clip thumbnails?

If so, check your Timeline View Options. Report back.

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 3:37 pm
by TonyGamble
Left hand icon selected Jim.

T

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 3:49 pm
by Charles Bennett
I only see that if Simple View and not Film Strip View is selected in the Timeline View Options menu.

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 4:01 pm
by TonyGamble
Thanks Charles,

Even with the cut tab none of the images are showing apart from the Timelines.

Image

T

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 4:15 pm
by TonyGamble
Even when I create a new project and drop a video file into it that I know works I get no image.

I wonder if I have a GPU problem that I was not having with the beta?

Image

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 4:28 pm
by Charles Bennett
It's possible. What GPU and GPU driver do you have?

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 4:42 pm
by TonyGamble
I think I have found the problem and it is/was GPU.

Image

Image

I had both of the boxes for the Intel HD ticked and with the top one ticked I now seem to be OK.

If anyone has any more to add please do so. I may not be home and dry quite yet!

T

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 4:49 pm
by Charles Bennett
Interesting that it shows the Integrated Graphics twice. As I use a discrete GPU with the Integrated Graphics disabled in the Bios, I don't have this problem.

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 5:12 pm
by TonyGamble
Charles,

Whilst you are around have you ever found the images in a Timeline going Off-line whereas the files which go into them can be seen OK?

Image

That file ending 41 runs as a Source but the Timeline seems to have lost it.

Any clues? I have done that re-link operation but I don't think the file ...41 is unlinked - just its link to the Timeline.

T

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 5:19 pm
by Charles Bennett
No, I've never had that happen in the four+ years that I have been using Resolve. The only thing I can think of is that Resolve doesn't like something about them.

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 5:32 pm
by Ellory Yu
Charles, I noticed that your discrete GPU is an NVidea 1060 w/ 6Gb VRAM. I'm curious as to how much "can you do" with it before Resolve starts choking?

Re: No images now on 17.1

PostPosted: Wed Mar 10, 2021 5:50 pm
by TonyGamble
Doing something else now, Charles, but tomorrow I will see if I can reload a saved version of the project.

T