Blackmagic Forum

Hi,
I have an issue when opening the Fusion tab in Da Vinci Resolve (Version 16.2.8.005).
When I click on it, the program freezes and I have to close it since I can't do anything.
The other tabs work just fine and this problem doesn't occur when using them.
I tried to install the latest drivers for my graphic card and also tried other version of the program (17 and 15) but that didn't fix it.
Can anyone help me?

These are my laptop specs:
Processor - AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G 2.40 GHz
Installed RAM - 16,0 GB (15,5 GB usable)
System type - 64bit operating system, x64-based processor (WINDOWS 10)

Also, would a RAM upgrade (let's say 32GB) solve this?
Thank you.

Please see the FAQs on posting logs

and NFO

please also detail the GPU and exact GPU driver info

I attached the informations requested, I hope they are all since I'm new to the Forum and I didn't manage to find the right log FAQ. I tried to post an URL to a Dropbox folder with the complete NFO and the Logs but it seems I can't post URLs.

GPU:
AMD Radeon (TM) R7 M340
AMD Radeon R5 Graphics

Drivers:
AMD Radeon (TM) R7 M340 Version: 27.20.14501.28009 [04/12/2020]
AMD Radeon (TM) R5 Graphics Version: 27.20.14501.28009 [04/12/2020]

I tried the latest driver available "AMD Radeon (TM) R7 M340 Version: 27.20.14535.3005 [17/02/2021]" without success.

Also I should mention, for a while (08-09/03/21 if it can help with the log) I was able to use the Fusion tab but then I think an update screwed it and since then I wasn't able to use it again..

Thank you for your time.

Peter Chamberlain wrote:Please see the FAQs on posting logs

and NFO

please also detail the GPU and exact GPU driver info

Are the informations I provided correct? Is there any settings I should change to make Fusion work?

System seems underpowered
Try disabling the weaker GPU and generate logs again.
Post this and nfo on Dropbox with a space in the path