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download problem Resolve 17/16

PostPosted: Sat Mar 13, 2021 5:24 pm
by marleyboat
Deleted 16. downloaded 17 download worked fine . now it either gets hung up on looking for control panel or importing to a new program. Several times it it made it to the program but importing media caused it to crash every time.
Win 10 latest 32g RAM. l It all started when I downloaded 17 and messed up the commuter so bad I had to reset. Saw on the forum that some others had same problem but could not find any replies that worked, Can someone help with this?

Re: download problem Resolve 17/16

PostPosted: Sat Mar 13, 2021 11:25 pm
by Jim Simon
You may need to provide some additional info. Give this a good read:

viewtopic.php?f=21&t=90190

Re: download problem Resolve 17/16

PostPosted: Sat Mar 13, 2021 11:31 pm
by Charles Bennett
As you have reset your computer, which I take to mean a re-installation of Windows, have you made sure you still have an up to date driver for your GPU?