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Davinci projecr Server Problem

PostPosted: Sun Mar 14, 2021 4:08 pm
by nikotaro
Hi, I have a problem creating a Database in postgreSQL. all the time it refuses to create it and shows message, wich you can see on the photo, using mac pro 6.1, trashcan and win 10 pro Treadripper 1920x. trade davinci 16 and 17, had the same result. both machines are connected to a server through RJ45 1000Mbps. but with my home junk win computer, everything works perfectly, no problem opening the project server and creating a database in postgreSQL :(

Re: Davinci projecr Server Problem

PostPosted: Mon Mar 15, 2021 1:01 am
by Peter Chamberlain
Did u follow the instructions inc the installer documentation?

Re: Davinci projecr Server Problem

PostPosted: Mon Mar 15, 2021 6:46 am
by nikotaro
Peter Chamberlain wrote:Did u follow the instructions inc the installer documentation?

Yes, beacons Project server runs perfectly at my home junk PC, but it did not runs on my work super PC

Re: Davinci projecr Server Problem

PostPosted: Mon Mar 15, 2021 9:27 am
by Shrinivas Ramani
Since there is no detail on the network configuration, I will assume the following:
• you have a computer/NAS/server on your network to host the postgreSQL database.
• you want to use 17.1 - and have installed the Project Server (link leads to Windows download) and the included postgreSQL.
• you are trying to connect computers on this network to this database - with mixed success.

Please try these steps:

• log in to the database host, start project server and create an access key file.
• copy this file over to each machine that you want to collaborate with, drag it into the project manager to create the database.
• if the database connection error is still seen, open the access key using notepad (or TextEdit) and note the IP address listed.
• Let us assume the IP in the key is 192.168.123.123 (following the example above). Now open Terminal or cmd.exe (in the Resolve machine) and type "ping 192.168.123.123" (replace this IP with the actual IP in your access key).
• If it says "Request Timeout" then you have a network configuration problem.

If you're able to ping the host, try checking if the host machine database ports accept connections from this machine - see this stackoverflow post on how to test this using postgresql.

If both the ping and the postgresql connections succeed, please post a link to a diagnostic log archive captured from from the help menu in Resolve.

Re: Davinci projecr Server Problem

PostPosted: Mon Mar 15, 2021 9:49 am
by nikotaro
Thanks, i will try it :)