Blackmagic Forum

Hi,
I have been using the free version for years and have been using the studio version 16 for a few months and now wanted to update to V17.1. Unfortunately, DR17.1 always crashes after less than 1 minute, no matter what I do. I have repeatedly reinstalled the software: as an update over the old 16.0 or as a fresh installation, once with PostgreSQL, once without, sometimes with Fairlight, sometimes without, sometimes with panels, sometimes without. No matter what I do, 17.1 won't run, whereas 16.0 was very stable.
I use Win10Pro/64 (V2004), Intel-XEON E5-1620 (3.60Ghz), 64GBRam, 2 x AMD Radeon R9-200 (3GB) with Radeon 20.11.2 drivers. I have run the bat file in the DR directory to generate the log files and have it as a ZIP.

Who can help? I'm really desperate and can't get any further.

Regards, Tor

This is how to post log files.

Here are the Log-File for that issue:

https://www. amazon.de/clouddrive/share/WsUZOFsnNDcKzE7qNIuGwORcO6kPuArTDk1Cr48uAPP

Hi Forum,
please give me a information where is the right place to communicate some issues like this? Where is the chance that I will be helped with the crashes? My English is not so good and I'm afraid here is the wrong place.

Regards, Tor

This is the right place. When Logs are involved, we just have to wait till staff get around to us.

Thanks a lot, I was not aware of this

Regards, Tor

Can you post your NFO file too please.
or at least detail your system and config here

Hi Peter,
here are the *.nfo-File from the DR-PC

https://www. amazon.de/clouddrive/share/snVhz0IPT5XUDhwb53zQffhJ1at4iFbNRV9Y1M0OCgV

Regards, Tor