Thu Mar 25, 2021 6:46 pm
For me, it’s less about what I am capable (or willing) to do, and it’s a lot more about how much time/budget I have been given to do it.
Clients all the time will ask me to do all kinds of weird stuff in color/online sessions. Usually I can handle them by myself easily in the session (eg blemish removals, simple logo/object removals etc), but there are often other tasks that require me to do them outside of Resolve as a full blown VFX task that would go beyond the scope of the agreed upon task of color correction and basic onlining. In these cases, I have no hesitation in saying that I can’t do them, simply because of the time/budget constraints that have been placed on me by the client. I’m always telling my clients “I can do anything you want me to do...you just need to schedule the time and have a budget for me to do it well”.
The expectation for me to stuff vfx/roto oriented tasks into a color session has become such a massive problem when working with agencies, that I always have to confirm with them (in writing) when they initially book time with me that the booked time is only for color and basic finish, and if they may need more extensive “fix it in post” tasks, that they’ll need to budget extra time in the schedule for those things.
If it’s 3:00 PM, and I’m still doing color when the agency drops a last minute request for me to do a ton of logo removals or a face replacement on the talent, and the client presentation is at 5:00 PM, I will tell them I can’t do it. Or I will give them the option of having me leave the current state of the color grade the way it currently is (and stop nitpicking it to death), and have me switch gears to the VFX oriented stuff, if it’s really that important to them. I find this is a better approach, as it properly forces the agency/client to carefully consider and ultimately make the decision to say “no”, and not you.
And for things which are better left to a VFX specialist, I’ll always refer the client to them instead, because it would be irresponsible for me (as an example) to try and pull off a full on 3D modeling/texturing/lighting task myself, even though I have the tools and rudimentary skill to do it myself.
When it comes down to it, the decision to say “no” to these types of things boils down to a combination of both your confidence and ability to do them yourself, and how reasonable the expectations of your client are in getting them done within the budget as well as in time for delivery. For me, time is more important than money when it comes to things like this. You can always negotiate rates for doing requested work. If the client has a flexible deadline, and I have room in my schedule, I will often give long-time, reliable clients a break on things like this as long as they don’t constantly abuse the privilege.
You can’t, however, negotiate the laws of time and space. If the TV station needs the deliverable by 5 PM Friday in order to meet the ad buy for the Super Bowl on Sunday, then you can’t negotiate away that deadline. I will always say no to things that places an unreasonable burden on me to meet an inflexible deadline through no fault of my own.
Last edited by
Mel Matsuoka on Thu Mar 25, 2021 7:04 pm, edited 2 times in total.
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