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Bug report 17.1

https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=137766

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Bug report 17.1

PostPosted: Mon Mar 22, 2021 2:40 pm
by Thom Britten-Austin
DR 17.1 crashes when attempting to create proxy media from an MP4 file the wetransfer link to which is here;

https://tba-20201005110450.wetransfer.c ... 532/244d90

The file displays correctly when viewed in eg 'MPC BE x64'

Restarting DR after this displays this error message;

Screenshot 2021-03-22 152516.jpg
Screenshot 2021-03-22 152516.jpg (47.28 KiB) Viewed 603 times

Re: Bug report 17.1

PostPosted: Mon Mar 22, 2021 2:41 pm
by Jim Simon
What camera created the MP4?

Re: Bug report 17.1

PostPosted: Mon Mar 22, 2021 3:04 pm
by Thom Britten-Austin
some kind of action camera.. possibly a Hero 6 or similar

Re: Bug report 17.1

PostPosted: Mon Mar 22, 2021 3:09 pm
by Jim Simon
The clip is listed as Level 5.1. I recall another thread reporting an error with H.264 clips using that MPEG Level.

For me, the clip comes in as Media Offline.

You may have to look into third-party conversion in order to use it.