Mon Mar 22, 2021 3:38 pm
Update:
It worked after just insisting for a few hours, as the support rep suggested that I do.
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Hey there folks. I've got a bit of a problem and I was wondering if you may know of a solution.
I just got a Speed Editor that came with an activation key for the Studio version of DaVinci Resolve 17 (I was previously using the free version).
I installed it (uninstalled the free version when prompted) and entered the activation key, but it gives me this error with red text when actually trying to activate:
And the support page has the forum as the first option, so I thought I'd ask here if anyone knows a fix for this.
They key is entered correctly, it gives a different error if I type it wrong. And at one time, before failing, it said something along the lines of "No activations remaining. Clearing existing... something something".
So, what would be the way to fix this issue if you have encountered it in the past?
It worked after just insisting for a few hours, as the support rep suggested that I do.
----
Hey there folks. I've got a bit of a problem and I was wondering if you may know of a solution.
I just got a Speed Editor that came with an activation key for the Studio version of DaVinci Resolve 17 (I was previously using the free version).
I installed it (uninstalled the free version when prompted) and entered the activation key, but it gives me this error with red text when actually trying to activate:
"There was an error when attempting to perform the activation. Please contact Blackmagic Design support for assistance"
And the support page has the forum as the first option, so I thought I'd ask here if anyone knows a fix for this.
They key is entered correctly, it gives a different error if I type it wrong. And at one time, before failing, it said something along the lines of "No activations remaining. Clearing existing... something something".
So, what would be the way to fix this issue if you have encountered it in the past?