17.1 losing video feed

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mikesf

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17.1 losing video feed

PostTue Mar 23, 2021 10:53 am

Hello,

Mike from Greece, I have a MBP 2019 i5, running Catalina with Blackmagic eGPU, and after updating to 17.1, strangest thing happens.

If I leave the project for a while, clips from my GoPro 9(I have 8 and 5sessions clips in there, without problems), are displaying the red "Media Offline". Sound is there though.

I tried relinking but in vain. Only if I close DR and reopen it the error goes away.

Any leads?

Mike Kakoulidis
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Uli Plank

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Re: 17.1 losing video feed

PostTue Mar 23, 2021 2:25 pm

Are you caching? I have seen a few offline errors which went away after deleting the cache.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.6, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
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mrking

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Re: 17.1 losing video feed

PostTue Mar 23, 2021 2:31 pm

Yup, a lot of people are getting this with 17.1. Joing a DR group on facebook and you'll see a slew of posts.

I never once saw 'media offline' w v16, but now with v17, you leave your computer for a period of time with Resolve open and come back to one or a slew of 'media offline' red squares hitting you in the face. Only way to fix it is to close out resolve. Re-link media no worky.

Hope they fix it.
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mikesf

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Re: 17.1 losing video feed

PostTue Mar 23, 2021 3:38 pm

@Uli, I will delete the cache and check.
@mrking, even 17 was fine for me, the problem started with 17.1. Thanks for the FB tip.
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Uli Plank

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Re: 17.1 losing video feed

PostWed Mar 24, 2021 1:52 am

Quite a few folks are reverting to 17.0, I'm considering that as well.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.6, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
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Marc Wielage

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Re: 17.1 losing video feed

PostWed Mar 24, 2021 2:17 am

I just finished mastering a second feature on Resolve 17.1 last night, and I haven't experienced any media unlink problems. I have experienced other problems, but none life-threatening as of yet.
marc wielage, csi • VP/color & workflow • chroma | hollywood
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mikesf

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Re: 17.1 losing video feed

PostMon May 31, 2021 4:25 pm

Problem still remains. Happens only on GoPro9 clips, after a while of inactivity.

Tried everything, when I leave my computer and come back after 10 mins, all GP9 clips are media offline.
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mikesf

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Re: 17.1 losing video feed

PostTue Jun 15, 2021 5:51 am

Problem solved. I must be frank, I wasn't trying to solve it, I did it by chance.

I have cleared the cache many times but this didn't solve the problem. I was playing around the other day and wanted to test the speed of the thunderbolt and I switched the cache location to my external SSD. It worked, but not as fast as the internal Mac SSD. I noticed then that no matter how long I will leave DR alone, the "media offline" was not coming up.

Changed the cache back to the Mac SSD and the problem is not present anymore.

Just a heads up for anyone that is getting frustrated about it.

Thanks

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