Resolve 17.1 still crash at Startup

Hi there,

i install Resolve 17.1 on my machine. After Working in a project it crashes after some Minute of work. So i updated the GPU Drivers.
Now it´s always crash when i try to start the application.

In the Errorlog it´s show the following

Code: Select all

[0x00006a54] | UI.GLContext         | INFO  | 2021-03-23 11:59:06,121 | Creating shared OpenGL context for this thread (3 total).
[0x00006a54] | DVIP                 | INFO  | 2021-03-23 11:59:06,287 | Re-using OpenCL context for devices gpu:07102d49.5f6737f1
[0x00006a54] | UI.GLIO              | INFO  | 2021-03-23 11:59:06,288 | Initialized MainPlayer OpenGL I/O on OpenCL device 'Intel(R) UHD Graphics 620'
[0x00006614] | UI.GLIO              | INFO  | 2021-03-23 11:59:06,288 | MainPlayer: OpenGL I/O setup done.
[0x00006a64] | UI.GLContext         | INFO  | 2021-03-23 11:59:06,289 | Creating shared OpenGL context for this thread (4 total).
[0x00006a64] | DVIP                 | INFO  | 2021-03-23 11:59:06,343 | Re-using OpenCL context for devices gpu:07102d49.5f6737f1
[0x00006a64] | UI.GLIO              | INFO  | 2021-03-23 11:59:06,344 | Initialized AuxPlayer OpenGL I/O on OpenCL device 'Intel(R) UHD Graphics 620'
[0x00006614] | UI.GLIO              | INFO  | 2021-03-23 11:59:06,344 | AuxPlayer: OpenGL I/O setup done.
[0x00006a68] | UI.GLContext         | INFO  | 2021-03-23 11:59:06,345 | Creating shared OpenGL context for this thread (5 total).
[0x00006a68] | DVIP                 | INFO  | 2021-03-23 11:59:06,395 | Re-using OpenCL context for devices gpu:07102d49.5f6737f1
[0x00006a68] | UI.Scopes            | INFO  | 2021-03-23 11:59:06,395 | Initialized GPU Scopes Manager on OpenCL device 'Intel(R) UHD Graphics 620'
[0x00006614] | UI                   | WARN  | 2021-03-23 11:59:06,681 | Failed to find value '0' in combo-box
[0x00006ff4] | CrashReport          | ERROR | 2021-03-23 11:59:06,681 | Compress() : Failed to add file:C:\Users\chris\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\UI.preset to archive.
[0x00006ff4] | CrashReport          | ERROR | 2021-03-23 11:59:06,681 | Compress() : Failed to add file:C:\Users\chris\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\config.user.xml to archive.
[0x00006ff4] | CrashReport          | ERROR | 2021-03-23 11:59:06,682 | Compress() : Failed to add file:C:\Users\chris\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Support\Fusion\Profiles\Default\Fusion.prefs to archive.


In the Web Research i dont found any hints what i can do to fix this.

What model GPU and driver version are you using?

Hi

i use Intel UHD Graphics 620 with driver version 27.20.100.8854

Regards Christian

[Peter Chamberlain]

Can u also post ur logs and nfo as per FAQs?

Sorry for the delay.
Sure i can provide the NFO an Logs.

Regards Christian

Does anybody has perhaps an idea what I can do.
Regards Christian

Hi pineiro,

I am really not a technical support stuff, but the log tells something about server and panel connection errors:

Code: Select all

 0x000257f8] | SyManager            | WARN  | 2021-03-29 07:52:26,579 | socket failed to connect to server, error: 10061

[0x000257f8] | SyManager            | ERROR | 2021-03-29 07:52:26,579 | DRIVER: panel connection failed
LS data handler thread starts: 00025348

Thats not all, the reason why it crashes I guess is fusion:

Code: Select all

 0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,687 | No skins found. Need Fusion.fuskin at least!
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,687 | Unable to load skins from C:\Program Files\Blackmagic Design\DaVinci Resolve\Skins\
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,687 | Scanning C:\Program Files\Blackmagic Design\DaVinci Resolve\Skins\:
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,687 |   Found .:
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,688 |   Found ..:
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,688 | Finished C:\Program Files\Blackmagic Design\DaVinci Resolve\Skins\:
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,688 | Scanning C:\Program Files\Blackmagic Design\DaVinci Resolve\Skins\:
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,688 |   Found .:
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,688 |   Found ..:
[0x0001a140] | Fusion               | ERROR | 2021-03-29 07:52:28,688 | Finished C:\Program Files\Blackmagic Design\DaVinci Resolve\Skins\:
[0x0001a140] | Main                 | INFO  | 2021-03-29 07:52:28,691 | Caught termination signal SIGABRT, triggering termination routine

Some parts of the software could not be found. “Fusion.fuskin” is needed as its says above.

If there is no professional help coming you could try reinstalling resolve with complete uninstall before and wiping everything wich comes within the installer. When reinstalling try the 17.1.1 version.

Other questions I have, but not sure if they help:
What is your available RAM size ?
Are you using Studio Version?

Best from Berlin