Blackmagic Forum

Hi,
I have just upgraded to resolve 17 (studio) and I am not able to connect to my shared postgresql db on my Synology Nas anymore. (its status is "disconnected")

I have noticed that in the project management window now there is only the "create" button and the "connect" one is gone.
Is the procedure changed in DR 17?

- If I try to connect using the "create" button (New database -> Create), with the right credential of the already existing db, I got an "unable to connect" message.

Code: Select all

Failed to connect to the database server as the
connection was refused. Please ensure that the database
server is configured to allow connections from this device.

- If I try to actually create a new one, I get this error

Code: Select all

Failed to create database: ERROR: new encoding (UTF8)
is incompatible with the encoding of the template
database (SQL_ASCII) HINT: Use the same encoding
as in the template database, or use template0 as
template. (22023) QPSQL: Unable to create query.

Some more info:
- my shared db access is hosted on my Synology Nas
- I cann correctly access the shared db using PGadmin III

How can I fix it? Thank you. Carlo

The Connect button moved to the top along with the Backup icons.

Ya, this caught me too....i love it when they move buttons around.

Thank you guys, it worked!

I usually hesitate to ask for help here since I want to be sure I am not taking others' time with no reason.

I cannot believe how many hours I did spend trying fixing it before asking

Thank you again