Resolve 17 Windows installation problem

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tedthetrumpet

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  • Joined: Thu Mar 25, 2021 7:55 am
  • Real Name: J Simon van der Walt

Resolve 17 Windows installation problem

PostThu Mar 25, 2021 8:02 am

I have an issue trying to install Resolve 17 under Windows 10 Enterprise (HP Elitebook, 8GB Corei5, 256GB, 107GB free). The download is a downloads a ~2GB zip file, that I had some trouble decompressing. When that finally succeeded I have a ~2GB .exe file. When I try to execute that it says 'decompresing' that then fails saying 'Extraction Failed, File is corrupt'.

I tried this twice with a clean download, same problem each time, so I doubt that file corruption is the real issue. Is it possible that the problem is that I do not have an admin account on this machine? Am I going to need an admin account anyway to install it?
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Peter Chamberlain

Blackmagic Design

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Re: Resolve 17 Windows installation problem

PostThu Mar 25, 2021 8:16 am

moved to resolve forum
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