Blackmagic Forum

I recently installed 17 after removing the previous installation. I was able to edit a simple video and additional audio track and a couple titles. Any color processing attempts are unresponsive and before long freeze the program. I attached an error log after an unsuccessful attempt at color correction.

The previous version had no difficulties with color correction. I can go back if it looks like the problem is complicated. I have plenty of memory in this Windows 10 computer, but it is a refurb that I believe had the previous version of Windows originally. It been a real champ, though. I'm using OneDrive cloud backup for files.

Thanks for any ideas!

moved to resolve forum

Bobsterz wrote:I'm using OneDrive cloud backup for files.

That's good for backups, but move any files you want to use out of that folder before importing into Resolve.

I got the impression that a lot of folks have had trouble with 17 freezing. I know for some eliminating leftover files and re-installing did the trick. For me, that did take care of the program not starting at all (well, sometimes I got the splash screen).

But, now that it starts, it can't handle my cursor touching the title special effects or attempting color correction.

No ideas? I attached the resulting Resolve zip file.