Fairlight SoundLibrary won't install

I have 2 brand new iMacs that I installed DR 17 onto. They both work fine. When I try to install the Fairlight Sound Library, it won't install. Ive tried to do it on both of them multiple times. I go through the entire install wizard and it says that it completes but when you click on the "Sound Library" tab it is blank and only gives you the option to download the library. These are my business iMacs - I don't have this issue on my personal Macs.