Shrinivas Ramani wrote:Phong
Based on your initial symptoms, can you perhaps check a couple of things. Please bear with me if some of them appear too basic - I'm just trying to cover all tracks.
a. In the Fairlight page, can you check if the volume is full and green? If yello, please clear the DIM value.
b. While you're there, can you check if it says "Bus 1 --> Main" under Monitoring?
c. Can you see the waveforms for the clip?
d. If you click File > Close Timeline and create a new timeline by dragging that clip in, does it sound ok?
e. If steps c and d were good, please switch back to your timeline, re-drag the clip from the media pool to a new track - does that work?
f. Lastly, please check if i. the clip is enabled, ii. if the track mute is cleared, and iii. in the mixer section in Fairlight, under Bus Outputs if "Bus1" is enabled.
In an update, after switching outputs, you mentioned that
I get up for my 10 min coffee break and when I come back, the sound is out again.
- does this include the source sound or just the timeline sound? Do any of the monitors have a sound output enabled? Can you share a screenshot of the Windows sound device settings?
Regards
Shrinivas
Hi Shrinivas,
I just had it happen again so this is what I'm seeing.
a. In the Fairlight page, can you check if the volume is full and green? If yello, please clear the DIM value.
Yes, I can see all my audio meters moving. I tried clicking the DIM value both ways and it didn't affect it.
b. While you're there, can you check if it says "Bus 1 --> Main" under Monitoring?
I'm not sure where Bus 1 is located. I just have Main 1-> MAIN showing.
c. Can you see the waveforms for the clip?
Yes
d. If you click File > Close Timeline and create a new timeline by dragging that clip in, does it sound ok?
Yes, I just did this and I got audio. After I did that and reopened my main timeline, the sound returned.
e. If steps c and d were good, please switch back to your timeline, re-drag the clip from the media pool to a new track - does that work?
I can try this when the sound goes out again.
f. Lastly, please check if i. the clip is enabled, ii. if the track mute is cleared, and iii. in the mixer section in Fairlight, under Bus Outputs if "Bus1" is enabled.
Track is not muted.
Also, when the sound went out this time, I had no audio on the Source Viewer either. The sound did return once I created a new timeline and dragged in the clip.