SwansongMedia wrote:What does it say in the log files? That's always the first port of call with crashes and startup failures as they'll show what it was trying to do when it crashed / failed.
Here is the crash-dump that I found in the logs:
==========[CRASH DUMP]==========
#TIME Fri Apr 2 12:45:28 2021 - Uptime 00:00:01 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v17.1.1.0009 (Windows/MSVC x86_64)
#BMD_ARCHITECTURE x86_64
#BMD_BUILD_UUID 25881761-5068-469f-b647-bc51ab2718e0
#BMD_GIT_COMMIT 0789840c2ac307541ca233d76f787b9bbbf2013d
#BMD_UTIL_VERSION 17.1.1.0009
#OS Windows
00007FF6DF499489
00007FF6DF405573
00007FF6DF4046C5
00007FFE2062C247
00007FFE22BF5070
00007FFE22BDC776
00007FFE22BF1F6F
00007FFE22BA1454
================================
[0x000044d4] | SyManager | WARN | 2021-04-02 12:45:29,622 | socket failed to connect to server, error: 10061
[0x000044d4] | SyManager | ERROR | 2021-04-02 12:45:29,622 | DRIVER: panel connection failed
[0x00001e48] | Fairlight | INFO | 2021-04-02 12:45:32,094 | 00.00.02.901(000): Running Fairlight (384284cc1ff7695c153bb21751b057c010af60bc)
[0x00001e48] | FairlightLoader | INFO | 2021-04-02 12:45:32,094 | Fairlight lib loaded in 3409 ms.
All textures are loaded : 1.
[0x00001e48] | Fusion | INFO | 2021-04-02 12:45:32,328 | Fusion Build: 6554b257_0010 (Mar 30 2021 06:55:31)
[0x00001e48] | Fusion | INFO | 2021-04-02 12:45:32,328 | fusionsystem: = "C:\Program Files\Blackmagic Design\DaVinci Resolve\fusionsystem.dll"
[0x00001e48] | Fusion | INFO | 2021-04-02 12:45:32,372 | FusionLibs: = "C:\Program Files\Blackmagic Design\DaVinci Resolve\"
[0x00001e48] | Fusion | INFO | 2021-04-02 12:45:32,372 | UserData: = "C:\Users\xxx\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Support\Fusion"
[0x00001e48] | Fusion | INFO | 2021-04-02 12:45:32,373 | Profiles: = "UserData:Profiles\"
[0x00001e48] | Fusion | INFO | 2021-04-02 12:45:32,393 | Module Handle 000001D324BB0000 fusiongraphics
[0x000030e4] | UI.GLContext | INFO | 2021-04-02 12:45:32,496 | Creating shared OpenGL context for this thread (3 total).
==============================
Unfortunately, this does not help me either, does anyone here have an idea?
SwansongMedia wrote:As an aside, whilst 16 ran well on my Lenovo laptop, 17 doesn't. It needs a new version of the Nvidia display driver and unfortunately Lenovo have decided that this model is too old to support so there isn't a newer driver available.
I am using the integrated RADEON graphics of my AMD RYZEN 7 4800U with the current driver Version 21.3.2 from March 26, 2021. The program does not start with this either. It seems to me that DaVinci Resolve is looking for a control panel, which of course is not installed and then crashes.