Resolve 17.1.1 Hangs At Startup

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Cary Knoop

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Resolve 17.1.1 Hangs At Startup

PostSun Apr 04, 2021 7:54 pm

Hangs at the "Loading Fairlight Page" message.

Windows 10 Pro, 2x2080 Ti, 96GB Memory.
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Dwaine Maggart

Blackmagic Design

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Re: Resolve 17.1.1 Hangs At Startup

PostFri Apr 09, 2021 3:03 am

Need a Windows System Information .NFO file.

But my guess from the data I have is that it's hanging due to:

1. A USB Device

or

2. A firewall/AntiVirus issue.

For 1, disconnect ALL USB devices except a standard wired keyboard and mouse.

For 2, disconnect the system from the Internet and disable the firewall.

I'd suggest doing 1 first.

Let us know if either of those things help. And send a .NFO file.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Cary Knoop

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Re: Resolve 17.1.1 Hangs At Startup

PostSat Apr 10, 2021 7:10 pm

Thank you, Dwaine, the problem was an "overly paranoid" firewall installation.
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parksanim

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Re: Resolve 17.1.1 Hangs At Startup

PostSun Apr 11, 2021 12:00 pm

ello all...

I had the "won't start" issue with version 16 and 17, and I seem to have fixed it after trying some suggestions. I also had problems with resolve working at less than 50% speed in editing and rendering -- and only if I ran Resolve in Windows 8 compatibility mode.

I'd just like to reiterate what I did which seems to have me back to normal on version 16, anyway.

The culprit seemed to be a cloud HDD drive (My IPTIME NAS system). Someone suggested that removing cloud drives from the machine might help, and that seems to have done it for me. I'll just have to remember to turn the cloud drives off whenever I use Resolve. I'm now rendering at 155 to 190fps on version 16 again, which is great.
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OliverZ

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Re: Resolve 17.1.1 Hangs At Startup

PostSun Apr 11, 2021 12:09 pm

I don't know what stability should have been added to version 17.1.1 ?! Resolve Studio closed in the middle of editing while moving clips. This has happened several times, i.e. restarted the PC, restarted Resolve, loaded the project (thanks to backup every 60 seconds, nothing is lost) and continued working. Then when creating the video at 60%, Resolve closed again - and could no longer be started!
Every time after starting and opening a new, empty project, the screen went white and Resolve has ended ...
Uninstalling version 17.1.1 and then reinstalling this version did not change the behavior.
Only when I uninstalled all the programs that could be fine-tuned with DaVinci or BlackMagic, restarted the PC and reinstalled version 17.1 (not 17.1.1!), Everything works as expected again!
The project in question could now be edited and the video created without further incident.

Addendum: The crashes on 17.1.1 always took place if there was no optimized media and the cache had not yet been created (is configured with "smart"). This does not occur with 17.0 and 17.1.
Regards
Oliver

Win10 64Bit (20H2), i7-5820k, 32GB RAM, GTX1660Ti (6GB), 2x 1TB M.2 NVRAM, 1x 6TB SSD, Resolve Studio 17.1, NVIDIA Studio Driver 462.31

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