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Unsupported GPU Processing Mode error in Resolve 17

PostPosted: Mon Apr 05, 2021 9:01 am
by chadtheman
Here is my .nfo file
mediafire.com/file/o4k0miby2ihpham/laptop.nfo/file

Here are the logs for Resolve
mediafire.com/file/a2hvo7qvlwwgb76/DaVinci-Resolve-logs-_135916.zip/file

It seems that there are no GPU's in the drop down box
I have updated my AMD Drivers but the error is still there
It would be really helpful if you could help me fix this damned error

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Re: Unsupported GPU Processing Mode error in Resolve 17

PostPosted: Mon Apr 05, 2021 1:18 pm
by Charles Bennett
Try turning off the tick next to GPU Selection and manually selecting the AMD GPU.
Here's mine selected manually.

Re: Unsupported GPU Processing Mode error in Resolve 17

PostPosted: Mon Apr 05, 2021 2:00 pm
by chadtheman
Image

I tried that but still the options are greyed out

Re: Unsupported GPU Processing Mode error in Resolve 17

PostPosted: Tue Apr 06, 2021 2:32 am
by Shrinivas Ramani
Arif

When starting Resolve, you would have seen a GPU processing mode error dialog that mentioned driver updates.

Please try this AMD driver cleanup utility to clear existing driver files and reinstall the AMD recommended drivers. It will require a couple of restarts.

Please turn off your Windows DCH driver updates (marked optional in Windows updates) - these automatic driver updates have caused issues in the past, so once you find a working solution, turning it off prevents overwriting stable driver installations.

Regards
Shrinivas

Re: Unsupported GPU Processing Mode error in Resolve 17

PostPosted: Thu Apr 08, 2021 7:01 am
by chadtheman
Hello Shrinivas

Before cleaning up the AMD drivers, I would like to know whether uninstalling the drivers would end up in a black screen or possibily in bricking of my computer.

Re: Unsupported GPU Processing Mode error in Resolve 17

PostPosted: Fri Apr 09, 2021 6:26 am
by Shrinivas Ramani
That's a question better suited for AMD, as they're the authors of the software.