Davinci Resolve 17 Won't Start

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

joe_hayduk

  • Posts: 3
  • Joined: Mon Apr 12, 2021 4:19 am
  • Real Name: Joseph Hayduk

Davinci Resolve 17 Won't Start

PostMon Apr 12, 2021 4:42 am

Please help me, Davinci Resolve crashed on me in the middle of my edit. Now I'm unable to open the program. The loading window comes up like normal, saying "looking for control surfaces", but when it goes away the program doesn't open. I've been unable to open it before like this, various "fixes" have included running it as an administrator, restarting my pc, or waiting a day or two. However, this problem has never followed a crash before and none of my previous solutions have worked. I followed Scott Fichter's video, and none of his suggestions worked. He then said to come here. I've made and attached a log. Any help is very much appreciated. Thank you.
Attachments
DaVinci-Resolve-logs-20210412_ 01542.zip
(105.49 KiB) Downloaded 34 times
Offline

OliverZ

  • Posts: 102
  • Joined: Wed Feb 17, 2021 8:42 am
  • Real Name: Oliver Zoffi

Re: Davinci Resolve 17 Won't Start

PostMon Apr 12, 2021 7:20 am

I had the same problem - see:

viewtopic.php?f=21&t=139117

A complete reinstallation - but only version 17.1 - helped me.

It would be interesting to find out what the cause of this instability is - I suspect it is related to the cache of the video files.
Regards
Oliver

PC: W10p64 (21H2), i7-5820k, 32GB, GTX1660Ti (6GB), 2x1TB M.2, 1x4TB SSD
NB: W11h64, AMD RYZEN 7 5800H, 64GB, RTX3060 (6GB), 1x512GB M.2, 1x1TB M.2, 1x8TB SSD
Resolve Studio 17.4.6/4, NVIDIA Studio 512.15
Offline

joe_hayduk

  • Posts: 3
  • Joined: Mon Apr 12, 2021 4:19 am
  • Real Name: Joseph Hayduk

Re: Davinci Resolve 17 Won't Start

PostMon Apr 12, 2021 6:24 pm

I've tried uninstalling and reinstalling twice when it first stopped working, and I've done it once again a day later. It still hasn't helped.
Offline

Peter Chamberlain

Blackmagic Design

  • Posts: 14921
  • Joined: Wed Aug 22, 2012 7:08 am

Re: Davinci Resolve 17 Won't Start

PostTue Apr 13, 2021 5:17 am

Can u list the nfo as well.
DaVinci Resolve Product Manager
Offline

parksanim

  • Posts: 11
  • Joined: Sun Mar 28, 2021 4:11 pm
  • Real Name: Derek Fichtner

Re: Davinci Resolve 17 Won't Start

PostTue Apr 13, 2021 9:43 am

Turn off any cloud drive connections or apps to them.

Same thing happened to me on Version 16, and after nearly 3 weeks, I found that some software running in the background conflicted -- in my case a NAS cloud drive app. Once I got rid of that app, everything runs fine again. Others have stated their MS antivirus or MS Office cloud kept it from starting.

It is my belief that a recent Windows update broke something.

Before I fixed it, I was able to limp along and run Davinci in Windows 8 compatibility mode by right-clicking on the Davinci icon. Rendering speed was cut by over half.
Offline

SwansongMedia

  • Posts: 49
  • Joined: Sat Sep 14, 2019 5:33 pm
  • Location: UK
  • Real Name: Sheriton Swan

Re: Davinci Resolve 17 Won't Start

PostTue Apr 13, 2021 11:36 am

It's been reported recently that deleting your preferences can help - in your case, whatever's in "C:\Users\Joe\AppData\Roaming\Blackmagic Design"
(Perhaps rename rather than delete just in case ;) )
Resolve Studio 17.1.1
CentOS 7.3
Asus Z87, Intel Core i7-4770 3.4GHz, 24 GB RAM, NVIDIA GeForce GTX 960 (450.66, supports CUDA 11.0). Old system but runs Resolve remarkably well!
Offline

joe_hayduk

  • Posts: 3
  • Joined: Mon Apr 12, 2021 4:19 am
  • Real Name: Joseph Hayduk

Re: Davinci Resolve 17 Won't Start

PostWed Apr 14, 2021 10:48 pm

Peter Chamberlain wrote:Can u list the nfo as well.


Here you go

https://drive.google.com/file/d/1AazWjs ... sp=sharing

Return to DaVinci Resolve

Who is online

Users browsing this forum: Bing [Bot], Jim Simon, panos_mts, Udztfm and 285 guests