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Export presets broken in 17.1.1

PostPosted: Mon Apr 19, 2021 4:53 pm
by SwansongMedia
Having just upgraded after finishing a big project, I've noticed that selecting the different export presets doesn't alter the export settings. The H.264/5 export options have also disappeared - see screenshots below.
Can anyone else verify this one?

DR_export.png
DR_export.png (75.51 KiB) Viewed 931 times

Re: Export presets broken in 17.1.1

PostPosted: Wed Apr 21, 2021 11:02 am
by SwansongMedia
No one else? Losing H.264/5 output is a pretty major bug!

Re: Export presets broken in 17.1.1

PostPosted: Wed Apr 21, 2021 1:50 pm
by Jim Simon
I had no issues with my Deliver Presets after upgrading.

Maybe you installed Free instead of Studio?

Re: Export presets broken in 17.1.1

PostPosted: Wed Apr 21, 2021 2:47 pm
by SwansongMedia
Jim Simon wrote:Maybe you installed Free instead of Studio?


Nope - definitely Studio.

Re: Export presets broken in 17.1.1

PostPosted: Wed Apr 21, 2021 2:54 pm
by Jim Simon
OK.

What are your GPU settings under Preferences>System>Memory and GPU?

Re: Export presets broken in 17.1.1

PostPosted: Wed Apr 21, 2021 3:51 pm
by SwansongMedia
Jim Simon wrote:What are your GPU settings under Preferences>System>Memory and GPU?


GPU processing mode was set to CUDA. I tried it on Auto - no difference.

GPU selection was set to Auto but there's only one card and it was that one ticked in the box below.

Also worth noting that selecting the Youtube, Vimeo or Twitter presets (at any resolution) doesn't change the export settings at all, not even the resolution.

This all worked perfectly in 17.0.

Re: Export presets broken in 17.1.1

PostPosted: Wed Apr 21, 2021 3:59 pm
by Jim Simon
Alright.

I don't know. A glitch with the install maybe? You might try a clean install after proper backups.

Problem is, a clean install will necessitate creating those Deliver Presets again.


(For now. viewtopic.php?f=33&t=96563)

Re: Export presets broken in 17.1.1

PostPosted: Thu May 27, 2021 10:00 pm
by SwansongMedia
Now sorted - hovering over that little circled "i" next to the codec dropdown suggested that a graphics driver update would enable more codecs. I updated and they were all back again.

Re: Export presets broken in 17.1.1

PostPosted: Sat May 29, 2021 3:04 pm
by Jim Simon
Well that's a clever little indicator.