Blackmagic Forum

Hello

I am new to Davinci Resolve 17 Studio
I only use the program privately (youtube/twitch),
and now hope that the 300,- is well spent.

Unfortunately, the program crashes me again and again
Always in the same place

the program I have also reinstalled, without success

whenever I load certain built-in templates/shaders in the Fusion Tab (even with a completely new project without content), the program crashes after about 5 seconds.

this happens with the shaders:
car paint
carbon fiber

this always happens
this should not happen with such an expensive program ?
with other video editing programs I never had such problems as with Davinci
Sony Vegas, Magix Video, cyberlink powerdirector work fine

sometimes with own textures in fusion also gpu memory full comes up
and davinci was then no longer usable

My computer:
asus B550-E Gaming
Ryzen 3900x
64GB DDR4
PCI-E 4.0 NVME SSD
RTX 2070 8GB

the computer runs stable in all benchmarks
games run without problems

Windows, chipset drivers and also Nvidia drivers are up to date
it also does not matter if studio driver or game ready

can I attach the Davinci log here ?


Thanks for Help

Ingo
Hamburg - Germany

Translated with deepl


dxdiag:

Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: German (Regional Setting: German)
System Manufacturer: ASUS
System Model: System Product Name
BIOS: 1804 (type: UEFI)
Processor: AMD Ryzen 9 3900X 12-Core Processor (24 CPUs), ~3.8GHz
Memory: 65536MB RAM
Available OS Memory: 65450MB RAM
Page File: 7188MB used, 67989MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 192 DPI (200 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode



.

I don't find those effects in Fusion. I assume they're plug-ins?

They are built into Fusion under Effetcs>Templates>Shaders.

I tried adding a Car Paint shader and Resolve crashed for me as well.

same with
shader: carbon fiber

Davinci crash without error message

on old Davinci it works:

DaVinci Resolve v16.2.8.005 - ok
Car Paint and Carbon Fiber

Thanks, Eric. Found it. Crashed here, too.

Studio 17.1.1 for Windows.

Hello again

same problem with the new resolve Studio 17.2 !!!

no bugfix in 17.2

on Davinci Fusion tab (studio version)

Fusion under Effetcs>Templates>Shaders

trie adding a Car Paint shader or Carbon and Resolve crashed

on 17.1 and 17.2
every time

were can I open a Ticket ?

Confirmed, on macOS too. Write an email to support, with Studio you are entitled to contact them.

Confirmed, drag n drop Car Paint shader and Resolve crashed!
Diagnostic log after crash: https://drive.google.com/file/d/1oD2x-6 ... sp=sharing

ticket open

[Support #XTP-142-84602]

I tried both Car Paint and Carbon Fiber in 17.2.1 free and they both are working.

Hello

Yes with last Update: 17.2.1 Build 12 it works !

Thanks - fast Bugfix

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