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When switching from timeline to audio, program locks up.

PostPosted: Tue Apr 27, 2021 1:06 am
by Dave Andrade
This happens 100% of the time. If I am editing something on the timeline and I have two windows up (one is audio and the other is the timeline footage), and I hop to audio and attempt to scrub (move the mouse over the "arrow" (see screenshot) - the icon with the dot and triangles on either side) - it doesn't do anything for a second.

The program doesn't freeze, in the sense that the screen doesn't go white (which DOES happen when the program locks up) but it doesn't respond. Then....maybe 3 seconds later it lets me scrub the audio. It works fine if I stay there. but if I move from timeline back to that window....pause.

Is this a known issue? Anyone else experiencing this?

Re: When switching from timeline to audio, program locks up.

PostPosted: Tue Apr 27, 2021 3:44 pm
by Jim Simon
I'm lost. Can you elaborate using proper terminology for the interface? If you're not sure of the proper terms, the Beginners Guide is a great resource for learning the basics of Resolve.

https://www.blackmagicdesign.com/produc ... e/training

Re: When switching from timeline to audio, program locks up.

PostPosted: Tue Apr 27, 2021 4:25 pm
by Charles Bennett
I understand what you are talking about, but it would help if you highlighted the icon.
Also you have given absolutely no information about your system. What about OS, version of Resolve, amount of ram, GPU and its driver version, etc,etc. We can't guess these things.

Re: When switching from timeline to audio, program locks up.

PostPosted: Fri Apr 30, 2021 3:49 am
by Dave Andrade
Charles Bennett wrote:I understand what you are talking about, but it would help if you highlighted the icon.
Also you have given absolutely no information about your system. What about OS, version of Resolve, amount of ram, GPU and its driver version, etc,etc. We can't guess these things.


You are correct, on both accounts. Regardless of my description, it would have been ideal for me to make it easier to understand.

Regarding the computer specs, I will include them now. However, to be clear, Resolve works beautiful in every other regard. It's not an issue with the machine being unable to support Resolve. It's only in that very specific situation where I am in the timeline, and then hop back to the audio where I attempt to "scrub" the audio that the system cocks it's head to the side for a second, so to speak, stares at me, and then FINALLY responds.

I have a Omen laptop (with additional ram I've added)
Model: 15-dc0010nr
32 gigs of RAM
Nvidia GTX1050ti
(4GBs of DDR ram) - hopefully I communicated that right. It's on the spec page for that model.

As mentioned, I suspect that regardless of the system, it would exhibit the same result. It's literally only when I drag the audio to the timeline, head back up to grab some more audio by scrubbing where it acts the way I mentioned above.
Windows 10 Home OS

Re: When switching from timeline to audio, program locks up.

PostPosted: Fri Apr 30, 2021 8:51 am
by Charles Bennett
Dave, I've tried to replicate this and cannot. The only thing I can think of is to check that your GPU driver is up to date on the Nvidia website .