Speed Editor will no longer work in BlueTooth DVR 17.2-Fixed

Since upgrading to Resolve 17.2 my Speed Editor no longer works without the USB Cable being plugged in. It was annoying enough when I always had to plug in the cable after waking up my computer then unplugging it again after confirming it worked, but now as soon as I unplug the cable it stops working. I have confirmed it is connected via USB in windows. It would be nice to see these issues fixed once and for all. Ideally I should only have to confirm connection via Bluetooth in Windows, then start up DaVinci Resolve and it should work. I should not have to connect it via the USB cable to see it in Resolve.

YES, I ran the update utility that came with DVR 17.2, I even tried resetting to factory defaults, but nope, still need the cable.

You also need to remove pairing from Windows and then re-pair. It should then work.

You also need to remove pairing from Windows and then re-pair. It should then work.

Well, I gave that a try, but now I can't reconnect it as a Bluetooth device, Windows only sees it when I plug in the USB cable. Anything else I can try? Same goes for the new Console app from Black Magic, it only sees the speed editor when it is physically plugged in. I did install the firmware update the first time I fired up DVR 17.2

I re- paired bluetooth and it woks ok via bluetooth but not sure if there is a a new bug as the the battery details only occasionally or slowly shows up under preferences\ Control panels. This is after 17.2 and the speed editor firmware update. Battery level does now show up under windows bluetooth devices tho...

....further checking ...if I leave it on the preferences / controls panel screen the battery level appears after a few minutes.

You also need to remove pairing from Windows and then re-pair. It should then work.

Well, I gave that a try, but now I can't reconnect it as a Bluetooth device, Windows only sees it when I plug in the USB cable. Anything else I can try? Same goes for the new Console app from Black Magic, it only sees the speed editor when it is physically plugged in. I did install the firmware update the first time I fired up DVR 17.2

The Console App only every sees it when it is connected with USB C cable. If the Speed Editor is not listed in Windows as a Bluetooth device you have to Add in windows. If it does not appear in Windows as a BLuetooth device Resolve cannot see it.

The Console App only every sees it when it is connected with USB C cable. If the Speed Editor is not listed in Windows as a Bluetooth device you have to Add in windows. If it does not appear in Windows as a BLuetooth device Resolve cannot see it.

That's the problem, I can't get windows to see it when I try and add blue tooth devices. It sees a bunch of other stuff, but not the speed editor. Before the firmware update I was able to add it as a blue tooth device in windows with no problem, but not now. Is there a way I can revert the firmware? Is Black Magic aware of this issue? Are they working on a new firmware update?

FYI, there is a "factory reset" in the Panels app (need to be connected by usb.)

WARNING: I haven't used this so you do this at your own risk.

Are you sure you didn't change something in windows that is preventing the bluetooth connection? Is the SE fully charged?


PS You could test the SE bluetooth connection on another computer to help isolate/troubleshoot the issue.

I'm also having problems after the update. Running Win10 professional. In the bluetooth setting, it shows the speed editor and indicates it as paired. However it does not turn on when running resolve.

You need to disconnect, then reconnect. Bit of a pain compared to previous firmware, but works here.

FWIW, On my system, the "old" SE firmware plus 17.1 worked flawlessly. The new firmware plus 17.2 has issues if it doesn't connect cleanly (e.g. Not seen by Resolve, Resolve's interface becomes laggy, Resolve doesn't start on first attempt, but does on second...)

I found that if I always close the SE bluetooth connection at the end of a session, and bluetooth connect after starting a Resolve session, then it works reliably.

I can't seem to do a "remove device" in the bluetooth panel, it always fails with "Remove failed" and jumps back to "Paired" and 100% battery indicator. Any tips on how to properly repair?

My Speed Editor only works when hooked up via USB, otherwise will either not light up at all / be unresponsive (even when trying to wake it up with keypresses before launching Resolve) or freeze when I unplug USB (e.g. Scroll LED stays lit, unresponsive).

When trying to reboot it with the CUT + SMTH CUT keycombo (hold for 2s), it will briefly flash (maybe 1/10s) but stay unresponsive.

Sometimes it won't initialise when connected over USB, either.

It's been a bit of a struggle with the most recent Firmware and Resolve 17.2, hopefully this can be ironed out with another patch.

Similar problems with DVR 17.2 (build 11). Davinci closes on initial startup after project selection. When started a second time the Speed Editor will not waken and DVR is virtually unusable, with extreme lag to both mouse and keyboard inputs. Speed Editor shows as successfully paired in Windows 10, with battery levels.

When the device is removed and then added again from the "Bluetooth & other devices" settings then it wakens and Davinci works fine.

I just want to add, I'm having issues with this as well. The speed editor, even though connected to windows by bluetooth, won't wake up when I load Resolve. I have to get Windows to forget it,. Close Resolve, connect it via USB, Open Resolve (it lights up), Open Bluetooth, disconnect the USB, add the Bluetooth, and then it works.

Except at least once, only the jog-wheel was working. None of the other buttons would respond, even though some were lit up.

This is since upgrading to Studio 17.2. I never had this issue with 17.1, it would always wake up after hitting a few buttons. Once in blue while I might need to close resolve and reopen it... but never had to mess with the bluetooth settings.

Well, I again removed the speed editor from bluetooth and now it seem to be working perfect. In fact, it auto connected when I started Resolve. Wow!

[Rohit Singhal]

Hello. For those of you who can get Speed Editor to show up in the Windows Device Manager but Resolve 17.2 does not work with it, can you please send us this detail? That'll help us reproduce the issue here
Device Manager -> Bluetooth -> Speed Editor -> Properties (Right Click) -> Details -> Hardware IDs - Please send a screenshot. You can pm me if you like. Thanks.

Hello. For those of you who can get Speed Editor to show up in the Windows Device Manager but Resolve 17.2 does not work with it, can you please send us this detail? That'll help us reproduce the issue here
Device Manager -> Bluetooth -> Speed Editor -> Properties (Right Click) -> Details -> Hardware IDs - Please send a screenshot. You can pm me if you like. Thanks.

The speed editor only works if you disable the bluetooth and reconnect every time after a restart. Im using windows 10. Just updated to 17.2 having issues with slow uses of resolve.
If i connect by usb resolve is back to normal. i noticed in the bluetooth menu the Davinci Keyboard keeps changing status from "paired" to "connected" and keeps toggling.

Hello. For those of you who can get Speed Editor to show up in the Windows Device Manager but Resolve 17.2 does not work with it, can you please send us this detail? That'll help us reproduce the issue here
Device Manager -> Bluetooth -> Speed Editor -> Properties (Right Click) -> Details -> Hardware IDs - Please send a screenshot. You can pm me if you like. Thanks.

Here's mine. The SE will only connect with Resolve over Bluetooth if I firstly remove then re-pair it within Windows before starting Resolve. It worked okay before 17.2 and 1.3.

[Peter Chamberlain]

thank you Dave.
Anyone else have a config they can share?

Here is mine.

Screenshot 2021-05-19 064436.png (10.23 KiB) Viewed 8313 times

thank you Dave.
Anyone else have a config they can share?

BTHLE\Dev_90fd9ffb3895

Hardware ID:

BTHLE\Dev_680ae2c65291


Dirk PEL

thank you Dave.
Anyone else have a config they can share?

BTHLE\Dev_804b506b1192

I encountered this problem. I connected the Speed Editor with USB and opened DR. I got a message to update the Editor and did so. The problem was then resolved. Hope this works for others.

FYI, there is a "factory reset" in the Panels app (need to be connected by usb.)

WARNING: I haven't used this so you do this at your own risk.

Are you sure you didn't change something in windows that is preventing the bluetooth connection? Is the SE fully charged?


PS You could test the SE bluetooth connection on another computer to help isolate/troubleshoot the issue.

I've tried the factory reset a couple of times. No changes in windows. Unfortunately my old computer is pretty broken, besides the other system is a MacBook.

Hello. For those of you who can get Speed Editor to show up in the Windows Device Manager but Resolve 17.2 does not work with it, can you please send us this detail? That'll help us reproduce the issue here
Device Manager -> Bluetooth -> Speed Editor -> Properties (Right Click) -> Details -> Hardware IDs - Please send a screenshot. You can pm me if you like. Thanks.

I have an update: By using the "Cut" + "Smth Cut" button reset method while using the add a device dialog, I can get the DaVinci Keyboard to show up in the list, but when I try to connect it tries for a bit then gives me a message "Try connecting your device again". I have tried this several times but no luck. Hope this helps.

Screen shot of "Add a device" dialog

Add a device SS.png (14.01 KiB) Viewed 8235 times

Screen shot of "Add a device" dialog

Add a device SS.png (14.01 KiB) Viewed 8235 times

Hello. For those of you who can get Speed Editor to show up in the Windows Device Manager but Resolve 17.2 does not work with it, can you please send us this detail? That'll help us reproduce the issue here
Device Manager -> Bluetooth -> Speed Editor -> Properties (Right Click) -> Details -> Hardware IDs - Please send a screenshot. You can pm me if you like. Thanks.

Rohit, see attached for my Speed Editor Bluetooth Hardware ID.

I encountered this problem. I connected the Speed Editor with USB and opened DR. I got a message to update the Editor and did so. The problem was then resolved. Hope this works for others.

Well, so much for that. It linked up and worked well for a while. After I closed DR and reopened it I had to unlink the Editor and relink it before it would connect. I closed DR again and now cannot get it to connect even though I've unlinked and relinked the Bluetooth several times.

VERY FRUSTRATING!!

thank you Dave.
Anyone else have a config they can share?

BTHLE\Dev_60a4230d8157


Behaviour as follows:

1) Connect SE
2) Open Resolve. Connects OK/ works properly.
3) Close Resolve. Immediately re-open Resolve FAILS. Attempt #2 WORKS. SE connects OK.
4) Close Resolve. Wait 20 minutes.
5) Open Resolve. SE NOT seen by Resolve (still connected/paired in Windows).
6) Remove device / re-connect & pair SE - Resolve connects OK / works properly.

Maybe that helps.
Seems like the SE won't "wake up" after some time, and needs to be removed/reconnected.

Seems like the SE won't "wake up" after some time, and needs to be removed/reconnected.

Yes I think it goes to sleep. I have found just touching a few keys before loading Resolve seems to work. I can understand it going to sleep to save battery. Not sure if Windows does not wake up though and if it goes to sleep after windows is running I see that there may be no way other than touching keys to make it visible. Just being in the Windows Bluetooth list does not mean it is running. Just means it had been paired sometime.

My ID
BTHLE\Dev_90fd9fb3b214

@Markwilson

1) Connect SE
2) Open Resolve. Connects OK/ works properly.
3) Close Resolve. Immediately re-open Resolve FAILS. Attempt #2 WORKS. SE connects OK.
4) Close Resolve. Wait 20 minutes.
5) Open Resolve. SE NOT seen by Resolve (still connected/paired in Windows).
6) Remove device / re-connect & pair SE - Resolve connects OK / works properly.

Maybe that helps.

Perhaps this functions, but we loose the fast opening time of DR completely!!
I hope there will be a fix for it, with 17.1 it was OK.

Screenshot 2021-05-19 163740.png (35.35 KiB) Viewed 8139 times

Perhaps this functions, but we loose the fast opening time of DR completely!!
I hope there will be a fix for it, with 17.1 it was OK.

I agree. Information was provided for BM diagnosis only.

I posted earlier today so now I have just tried to load Resolve without touching the keys on the Speed Editor. Resolve could not see it no lights on Speed Editor. Shut down Resolve. Waited a few minutes. Touched a few keys on the Speed Editor and loaded Resolve. Fast load and lights on Speed Editor and works fine. To me the issue is Speed Editor is going to sleep. Touching keys powers it up, it is then seen by Windows it is already paired to Windows so seen by Resolve when it is loaded. However if it is not powered up nothing will work. Touching keys does it for me anyway this action obviously powers it up. It would be nice to have an on/off switch that would make life a lot simpler than some automatic system that clearly does not work.

This not 17.2 had the same issue with 17.1

I posted earlier today so now I have just tried to load Resolve without touching the keys on the Speed Editor. Resolve could not see it no lights on Speed Editor. Shut down Resolve. Waited a few minutes. Touched a few keys on the Speed Editor and loaded Resolve. Fast load and lights on Speed Editor and works fine. To me the issue is Speed Editor is going to sleep. Touching keys powers it up, it is then seen by Windows it is already paired to Windows so seen by Resolve when it is loaded. However if it is not powered up nothing will work. Touching keys does it for me anyway this action obviously powers it up. It would be nice to have an on/off switch that would make life a lot simpler than some automatic system that clearly does not work.

This not 17.2 had the same issue with 17.1

Ive been working on this issue for the past few days since installing the 17.2 update coming from the stable 16 version. I ve realized that if you install 17.2 without the "Control Panel" selected it works as it should. I noticed with control panel installed it kept forcing me to update the speed editor. Hope this helps.

Golden

Touched a few keys on the Speed Editor and loaded Resolve. Fast load and lights on Speed Editor and works fine. To me the issue is Speed Editor is going to sleep. Touching keys powers it up, it is then seen by Windows it is already paired to Windows so seen by Resolve when it is loaded.

Before 17.2 and 1.3 I always woke up the SE and then started Resolve and it was fine. However, since installing these latest versions this no longer works.

Since the speed editor update on windows 10;

1. The speed editor works fine the first time after connecting to bluetooth.
2. After a computer restart, in bluetooth devices the speed editor constantly switches between paired and connected.
3. As a result, device manager constantly refreshes, but does show the speed editor as present.
4. DR does not see the speed editor after a restart, and is sluggish and unresponsive until the speed editor is removed from bluetooth devices.
5. Removing and re-pairing the speed editor solves the issue, until the computer is restarted.

Prior to the update, the speed editor worked perfectly. Is it possible to roll back the firmware?

Try this which seems to work for me especially after overnight Power supply off
Launch Resolver and choose project
Wait a few seconds and grab the top of timeline cursor and drag a short distance
Does the Jog Light up ?

Try this which seems to work for me especially after overnight Power supply off
Launch Resolver and choose project
Wait a few seconds and grab the top of timeline cursor and drag a short distance
Does the Jog Light up ?

Doesn't work for me John. I am now convinced the Speed Editor shuts down if not used for a while. If it is not powered up Windows cannot see it. Just because it is listed in Windows does not mean it is active. If I touch a few keys before loading Resolve it works every time. Or it is something to do with the Windows link signalling that is corrected by touching keys. I can understand need to re pair after firmware update as ID may have changed. But I have not needed to re pair just touch a few keys does what is needed to wake up link. No good touching keys after Resolve is loaded.

I cant say for sure if changing to an Asus BT500 adapter made it work better as I was getting loads of different ways to eventually get it going previously with a BT 4 adapter
I am using a Logic Keyboard and the Adapter is connected to it so its less than 2 inches apart they are sitting tight to each other

Hello. For those of you who can get Speed Editor to show up in the Windows Device Manager but Resolve 17.2 does not work with it, can you please send us this detail? That'll help us reproduce the issue here
Device Manager -> Bluetooth -> Speed Editor -> Properties (Right Click) -> Details -> Hardware IDs - Please send a screenshot. You can pm me if you like. Thanks.

Here's the screen shot of Device Manager settings. Note that my Bluetooth settings say that the Speed Editor is paired and connected. So problem is in how DR locates the Speed Editor within my BT devices.

Device manager BT.PNG (225.54 KiB) Viewed 7731 times

[img]

DaVinci%20Keyboard%20Hardware%20ID.jpg

[/img]

Here is the requested Info. This is after i had to spin the Jog Wheel to Wake SE up into action

Hardware Ids.jpg (26.72 KiB) Viewed 7671 times

Here is the correct Version of the Hardware ID requested

2.jpg (74.41 KiB) Viewed 7545 times

The screenshot is of properties as requested straight after Starting PC
I launched Resolve and for 2 minutes after running a project of happened with Speed Editor I spun the Jog wheel and Nothing happened.
At 2 min 30 second I pressed the cut Key and Jog shuttle woke up
so its up to BM to find out why SE is sleeping

I've simply resolved myself to the fact that I have to keep my SE plugged into USB until Blackmagic fixes this problem. I'm not going to pull my hair out over it.

Pam

Tested again after total shutdown of power system overnight.
Launched Project and pressed cut key only a couple of times and SE immediately came to life
Its definitely a wake up problem

Tested again after total shutdown of power system overnight.
Launched Project and pressed cut key only a couple of times and SE immediately came to life
Its definitely a wake up problem

The wake up issue solved by simply pressing keys has been around since V17 betas. The connection issue introduced in the SE update and 17.2 is a different, more problematic issue. If you can solve it by pressing keys you dont have it:)

For anyone who makes backup system disc images or restore points before updating, this may be a possible solution.

viewtopic.php?f=21&t=141805

I've simply resolved myself to the fact that I have to keep my SE plugged into USB until Blackmagic fixes this problem. I'm not going to pull my hair out over it.

Pam

Mac mini M1, DR 17.2, SE 1.3 = overall bad BTLE, So... wired sounds like the option I will take.

Its definitely a wake up problem[/quote]


It may well have been around about some time pressing keys but IMHO its a bug
It should wake up without pressing any keys. By Bluetooth settings show its there connected waiting for something to happen ?
It varies and sometimes the same keys don't work so i have to do a reset by pressing cut and SmoothCut together for 2 seconds to reset

I am certainly not saying that it is not a bug, In my case the latest update introoduced more serious connection issues with its driver update than the long standing wakeup bug. Rolling back using a disc image and then reinstalling just the 17.2 update without the extras solved the problems for me for whatever reason. The speed editor now wakes up and connects every time. Having to do that didn't exactly inspire confidence though. Hopefully BMD have enough information to address it in the next release.