Can not activate License

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joehans

  • Posts: 2
  • Joined: Mon May 17, 2021 12:36 pm
  • Real Name: Johannes Noebauer

Can not activate License

PostMon May 17, 2021 12:42 pm

Hello Guys,

just reinstalled my Davinci Resolve Studio with the newest Version 17.2 and now I can not activate the Product anymore.
Any suggestions?

Thx,
Johannes
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biven004

  • Posts: 2
  • Joined: Mon May 17, 2021 1:23 pm
  • Real Name: Chelsea Bivens

Activation Key

PostMon May 17, 2021 1:30 pm

So, I just downloaded everything and it's complete. The first screen that comes up is in regards to an activation key and I don't have that. Is there any way someone can help me on getting one or is it something that I have to purchase?
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Jim Simon

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  • Joined: Fri Dec 23, 2016 1:47 am

Re: Can not activate License

PostMon May 17, 2021 1:50 pm

You may just have to wait and try again later.

(There's been a lot of folks reporting such problems this year.)
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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biven004

  • Posts: 2
  • Joined: Mon May 17, 2021 1:23 pm
  • Real Name: Chelsea Bivens

Re: Can not activate License

PostMon May 17, 2021 2:22 pm

okay, thank you!
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joehans

  • Posts: 2
  • Joined: Mon May 17, 2021 12:36 pm
  • Real Name: Johannes Noebauer

Re: Can not activate License

PostMon May 17, 2021 3:41 pm

I just opened an support case.
It seems there is a global server issue ongoing.
Should be fixed soon!
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Charles Bennett

  • Posts: 6262
  • Joined: Sat Nov 05, 2016 11:55 am
  • Location: United Kingdom

Re: Can not activate License

PostMon May 17, 2021 9:21 pm

Chelsea, an activation key is something you have to purchase from a BMD reseller. You have downloaded and installed the paid Studio version of Resolve. Go back to the download page and select the free version.
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Resolve Studio 19.0b build 20
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