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DaVinci Resolve 17.2 crashed multiple times while exporting

PostPosted: Wed May 19, 2021 8:22 pm
by SRoyCh
Hello

I have just started with Resolve and upgraded to 17.2. Yesterday I tried to encode a screen-captured educational video lecture of mine in DaVinci resolve after editing and it crashed around 4 times.

The original video was mp4 with a 60fps frame rate. I added some high res CC-licensed photos to the main video on a separate track and at one of the photos, around 65% of the encoding process, the program became too slow and crashed multiple times. In the end, I was able to complete the job.

The export settings had mp4 as output container with H.265 as codec. The frame rate was kept at 60.

The project and project files, all were stored on an external hard drive.

My PC runs on updated x64 Win10. There is 16GB of RAM and the processor is Ryzen 5 2600+.

The end goal for me was to obtain a high-resolution video to upload on YouTube.

Could someone please help me with this?

Thank you in advance.

Re: DaVinci Resolve 17.2 crashed multiple times while expor

PostPosted: Wed May 19, 2021 8:38 pm
by Reynaud Venter
If you are experiencing crashes it is advisable to link to crash logs:
viewtopic.php?f=21&t=90190#16

Re: DaVinci Resolve 17.2 crashed multiple times while expor

PostPosted: Thu May 20, 2021 8:16 am
by SRoyCh
Reynaud Venter wrote:If you are experiencing crashes it is advisable to link to crash logs:
viewtopic.php?f=21&t=90190#16


Thank you for your reply.

I shall capture a log once it crashes again. As I was successful after those crashes and normally closed the program, I do not think the log created now will be of any help.

Re: DaVinci Resolve 17.2 crashed multiple times while expor

PostPosted: Thu May 20, 2021 9:32 am
by ChipKng
I just have similar problem on 17.2 on my Macbook. It does not crash but goes infinite loop (or stuck) after 1% rendering. I recreated the timeline to match with the original source resolution (640x360) and now it seems working. Looks like it doesn't like to enlarge the image from smaller res to FullHD (1080p).

Re: DaVinci Resolve 17.2 crashed multiple times while expor

PostPosted: Thu May 20, 2021 9:36 am
by JeffreyWalther
I noticed something similar in V17.1.1.9.
I then had to disable tracks or effects in places, then render the timeline, and then re-enable the other tracks one by one and render again. I had the feeling that it was related to caching and that Resolve somehow suddenly got stuck during rendering.