Upgrade from Studio 17 to 17.2 requires new activation key?
Posted:
Thu May 20, 2021 8:20 amby JColeman21
I just recently upgraded to 17, and all was fine, but after I installed the 17.2 update, the splash screen now requires an activation key. So I dug up the activation key from the Toolfarm email/receipt, for Studio 16, (purchased about a year ago) however, 17.2 will not accept my original activation key from my purchase of Studio 16.
Help & TIA
Re: Upgrade from Studio 17 to 17.2 requires new activation k
Posted:
Thu May 20, 2021 2:43 pmby Jim Simon
The same license will work on both.
There have been a lot of reports in '21 about activation failures. Seems all we can do is wait and try again later.
Re: Upgrade from Studio 17 to 17.2 requires new activation k
Posted:
Thu May 20, 2021 3:03 pmby markhimsley
Exactly the same is happening to me today.
I was running 17.2 Studio (Linux) perfectly happily yesterday.
Today, "Please enter your licence key"...
And when I do so, "There was an error when attempting to perform the activation. Please contact BMD support for assistance". [*1]
This is stopping me from being able to work.
[*1] this is dark red text on a dark blue background - not very readable!