Blackmagic Forum

Fri Jun 11, 2021 7:53 am

I currently can not render anything in Resolve Studio 17.2.1 build 12.

Steps to reproduce:

1) create a new project
2) add any clip to media (from Nikon D7200 or GoPro Hero 7)
3) drag clip to start of timeline in edit page
4) select either H.264 Master or YouTube preset on render page
5) select either Native or NVIDIA encoder
6) supply filename and location
7) choose either "render entire timeline" or "In/Out Range"
8) add to render queue
9) render all

Behaviour:
"Rendering in progress" appears. The job does not get a progress bar. CPU usage increases. Nothing else happens.

When I click "Stop", nothing happens.

When I close the application and choose "Cancel rendering jobs and quit", the application closes. But CPU usage increases. I need to go into Task Manager and end the Project Manager process.

I have emailed support with logs and will report here what they say.

I have tried:
1) Rebooting PC
2) Installing Nvidia Studio drivers
3) Deleting cache
4) Turning off timeline proxy mode
5) Un-checking use optimized media and use proxy media
6) Un-checking Render Settings -> Advanced Settings -> Bypass re-encode when possible

My Windows version is 10 Pro 20H2 build 19042.1052 . My GPU is a 3090; CPU is AMD Ryzen 9 5900; motherboard is ASUS ROG STRIX X470-F.

Let me know if I missed any information. Would be interested if anyone has worked around a similar problem (I have seen similar problems on this Forum and on Reddit but they are older and the workarounds there do not work).

Log:

Code: Select all: [0x00004644] | SyManager | INFO | 2021-06-11 08:20:28,044 | Keyboard connected. [0x000024e0] | DbCommon2 | INFO | 2021-06-11 08:20:28,063 | Sm2SysIdEntry is not supported in disk database (xml) mode [0x000024e0] | Main | INFO | 2021-06-11 08:20:28,101 | Show splash screen message: Loading Project Settings [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,226 | Failed to find value '0' in combo-box [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,353 | Failed to load media metadata preset list or the list is empty. [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,357 | Failed to load media metadata preset list or the list is empty. [0x000024e0] | Main | INFO | 2021-06-11 08:20:28,416 | Show splash screen message: Loading Media Page [0x000024e0] | UI.ActionManager | WARN | 2021-06-11 08:20:28,451 | Action [fairlightBusStructure] is not a global action [0x000024e0] | UI.ActionManager | WARN | 2021-06-11 08:20:28,451 | Action [fairlightBusStructure] is not a valid global action [0x00003c4c] | SyManager | INFO | 2021-06-11 08:20:28,552 | Connection to the panel server has been re-established [0x000024e0] | Main | INFO | 2021-06-11 08:20:28,683 | Show splash screen message: Loading Cut Page [0x000024e0] | Main | INFO | 2021-06-11 08:20:28,808 | Show splash screen message: Loading Edit Page [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,872 | Failed to load media metadata preset list or the list is empty. [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,875 | Failed to load media metadata preset list or the list is empty. [0x000024e0] | Main | INFO | 2021-06-11 08:20:28,931 | Show splash screen message: Loading Fusion Page [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,965 | Failed to load media metadata preset list or the list is empty. [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,968 | Failed to load media metadata preset list or the list is empty. [0x000024e0] | Main | INFO | 2021-06-11 08:20:28,970 | Show splash screen message: Loading Fairlight Page [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,992 | Failed to load media metadata preset list or the list is empty. [0x000024e0] | UI | WARN | 2021-06-11 08:20:28,995 | Failed to load media metadata preset list or the list is empty. [0x000024e0] | Main | INFO | 2021-06-11 08:20:29,039 | Show splash screen message: Loading Color Page [0x000024e0] | UI | INFO | 2021-06-11 08:20:29,135 | Not creating special GL widget for screen 0 [0x000024e0] | UI | WARN | 2021-06-11 08:20:29,459 | Failed to find value '8192' in combo-box [0x000024e0] | UI | WARN | 2021-06-11 08:20:29,579 | Failed to find value '100' in combo-box [0x000024e0] | Main | INFO | 2021-06-11 08:20:29,668 | Show splash screen message: Loading Waveform Monitor ****************** Flushing GPU Buffers [0x000024e0] | IO | WARN | 2021-06-11 08:20:29,775 | Plugin Repository :: Codec uuid not found [0x000024e0] | Main | INFO | 2021-06-11 08:20:29,803 | Show splash screen message: Loading Audio Plugins [0x000024e0] | Main | INFO | 2021-06-11 08:20:29,825 | Show splash screen message: Ready [0x000024e0] | Main | INFO | 2021-06-11 08:20:29,831 | Close splash screen [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:29,925 | Current user pointer is changed [0x000024e0] | UI | WARN | 2021-06-11 08:20:29,933 | UI Persistence - UseDisplayNameForClips not read [0x000024e0] | UI | WARN | 2021-06-11 08:20:29,934 | UI Persistence - DefaultTransitionKey not read [0x000024e0] | UI | WARN | 2021-06-11 08:20:29,934 | UI Persistence - DefaultAudioTransitionKey not read [0x000024e0] | SyManager | INFO | 2021-06-11 08:20:31,389 | Search Parameter (-2) or Search Operation (0) not supported, and hence disabling the condition. [0x000024e0] | SyManager | INFO | 2021-06-11 08:20:31,389 | Search Parameter (-1) or Search Operation (-1) not supported, and hence disabling the condition. [0x000024e0] | UI | WARN | 2021-06-11 08:20:32,405 | Failed to find value '14' in combo-box [0x000024e0] | UI | WARN | 2021-06-11 08:20:32,407 | Failed to find value '0' in combo-box [0x000024e0] | UI | WARN | 2021-06-11 08:20:32,421 | Failed to find value '0' in combo-box [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:20:33,186 | Start purging still caches [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:20:33,186 | Finish purging still caches [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:33,207 | Media pool relink status changed to 0 [0x000024e0] | UI | INFO | 2021-06-11 08:20:33,226 | Launching project manager [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:33,226 | Main view page is changed to 12 [0x000024e0] | Main | INFO | 2021-06-11 08:20:33,248 | Launching main loop [0x000024e0] | UI | INFO | 2021-06-11 08:20:33,256 | Gallery pointer is changed, refreshing color gallery [0x000024e0] | UI | INFO | 2021-06-11 08:20:33,261 | Gallery pointer is changed, refreshing gallery browser [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:33,600 | Fusion templates changed [0x000024e0] | SyManager.ActionExecutor | INFO | 2021-06-11 08:20:51,856 | Database transaction is ongoing, user initiated action Sync Asset Map is postponed [0x000024e0] | SyManager.ActionExecutor | INFO | 2021-06-11 08:20:51,920 | Database transaction completed, enqueueing 1 postponed actions [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:20:51,927 | Finished saving HiddenView to database (size = 0) [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:20:51,927 | Finished clearing HiddenView (size = 0) [0x000024e0] | SyManager.Project | INFO | 2021-06-11 08:20:51,951 | Unlock project Untitled Project [0x000024e0] | SyManager.ProjectManager | INFO | 2021-06-11 08:20:51,951 | Loading project (test) from database (Local Database) took 302 ms A scanner discovery instance could not be created: Class not registered [0x000024e0] | UI | WARN | 2021-06-11 08:20:52,695 | Failed to find value '14' in combo-box [0x000024e0] | UI | WARN | 2021-06-11 08:20:52,703 | Failed to find value '0' in combo-box [0x00000aa0] | GPU.SingleBoardMgr | INFO | 2021-06-11 08:20:52,705 | Flushing GPU memory... [0x00000aa0] | UI.GLContext | INFO | 2021-06-11 08:20:52,706 | Creating shared OpenGL context for this thread (5 total). [0x00000aa0] | UI.GLTexPool | INFO | 2021-06-11 08:20:52,743 | Released 0 MiB in 0 unused textures. [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:20:53,183 | Start purging still caches [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:20:53,183 | Finish purging still caches [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:53,196 | Media pool relink status changed to 0 [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:53,229 | Current project pointer (test) is changed [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:53,229 | Current timeline pointer (Timeline 1) is changed [0x000024e0] | UI | INFO | 2021-06-11 08:20:53,241 | Lock project test [0x000024e0] | Undefined | INFO | 2021-06-11 08:20:53,241 | The buttonId [7] is not found for [0] in [0] [0x000024e0] | UI | INFO | 2021-06-11 08:20:53,245 | UiGPU::UploadWipeData called before UiGPU has been initialized. Returning false [0x000024e0] | UI | INFO | 2021-06-11 08:20:53,246 | Gallery pointer is changed, refreshing color gallery [0x000024e0] | UI | INFO | 2021-06-11 08:20:53,250 | Gallery pointer is changed, refreshing gallery browser [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:53,267 | Main view page is changed to 1 [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:53,283 | Main view page is changed to 11 [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:53,636 | Main view page is changed to 11 [0x000024e0] | UI | INFO | 2021-06-11 08:20:53,638 | Launching main window ### DEL_DBG IOFileSys::DeletePath[1343] p_OSErrCode = 0, p_ErrMsg = [0x000024e0] | SyManager | WARN | 2021-06-11 08:20:54,007 | No reply received from file system, assume successfully deleted folder E:\projects\resolve-media\Resolve Project Backups\d3fef973-9c94-495d-a326-1ee8db75715e. ### DEL_DBG IOFileSys::DeletePath[1343] p_OSErrCode = 0, p_ErrMsg = [0x000024e0] | SyManager | WARN | 2021-06-11 08:20:54,018 | No reply received from file system, assume successfully deleted folder R:\resolve-media\CacheClip\d3fef973-9c94-495d-a326-1ee8db75715e. ### DEL_DBG IOFileSys::DeletePath[1343] p_OSErrCode = 0, p_ErrMsg = [0x000024e0] | SyManager | WARN | 2021-06-11 08:20:54,029 | No reply received from file system, assume successfully deleted folder R:\resolve-media\.gallery\d3fef973-9c94-495d-a326-1ee8db75715e. [0x000024e0] | UI | WARN | 2021-06-11 08:20:54,701 | Failed to get auto update infomation. [0x000024e0] | UI | INFO | 2021-06-11 08:20:54,820 | Initializing FBO of size 1920 x 1080 - 16b (old 0 x 0 - 16b) [0x000024e0] | UI | INFO | 2021-06-11 08:20:54,821 | Setting reInit to true in CheckGPU [0x000024e0] | UI | WARN | 2021-06-11 08:20:54,821 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Color Page). [0x000024e0] | UI | INFO | 2021-06-11 08:20:54,821 | PBO is initialized with size [1920x1080], bitDepth=[10], hasAlpha=[0]. [0x000024e0] | UI | WARN | 2021-06-11 08:20:54,839 | Unable to submit frame to GPU scopes, legacy OpenGL uploads not supported (Color Page). [0x000024e0] | UI | WARN | 2021-06-11 08:20:57,913 | Failed to find value '0' in combo-box [0x000024e0] | UI | WARN | 2021-06-11 08:20:57,914 | Failed to find value '1836278577' in combo-box [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:20:58,025 | Current timeline mode is changed [0x00003c50] | SyManager | ERROR | 2021-06-11 08:20:58,135 | There is no current clip, SetCurrentFrame failed. [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:22:11,149 | Finished saving HiddenView to database (size = 0) [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:22:11,149 | Finished clearing HiddenView (size = 0) [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:22:11,720 | Finished saving HiddenView to database (size = 0) [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:22:11,720 | Finished clearing HiddenView (size = 0) [0x000024e0] | SyManager.Project | INFO | 2021-06-11 08:22:11,740 | Unlock project test Printing Stack Info 00007FF7A2C279EC 000001D00B194F60 00007FF7A617E080 [0x000024e0] | BtCommon | WARN | 2021-06-11 08:22:11,740 | Invalid object in s_IsNeedAnySharing() function [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:22:11,741 | Start purging still caches [0x000024e0] | SyManager.Gallery | INFO | 2021-06-11 08:22:11,741 | Finish purging still caches [0x000024e0] | SyManager.Signals | INFO | 2021-06-11 08:22:11,749 | Main view page is changed to 11 Accepted close event on main window [0x000024e0] | Main | INFO | 2021-06-11 08:22:12,788 | Starting terminate sequence by calling g_MainTerm [0x000024e0] | Main | INFO | 2021-06-11 08:22:12,788 | Closing components Exit SY panel handler [0x00003cc8] | LsManager | INFO | 2021-06-11 08:22:21,782 | Exit LS data handler [0x00003ccc] | LsManager | INFO | 2021-06-11 08:22:21,783 | Exit LS data handler [0x00003c6c] | DtManager | INFO | 2021-06-11 08:22:21,784 | Exit DT data handler thread Exit SY data handler [0x00000aa0] | GPU.SingleBoardMgr | ERROR | 2021-06-11 08:22:21,787 | Board manager thread for "NVIDIA GeForce RTX 3090" (gpu:676d78e2.83f1fdb7) is done. [0x00003cd4] | LsManager | INFO | 2021-06-11 08:22:21,787 | Exit LS data handler Exit GS low priority cmd handler [0x00003c68] | DpManager | INFO | 2021-06-11 08:22:22,100 | Exit DP low priority cmd handler [0x00003cd0] | LsManager | INFO | 2021-06-11 08:22:22,100 | Exit LS low priority cmd handler [0x00003cc0] | LsManager | INFO | 2021-06-11 08:22:22,100 | Exit LS high priority cmd handler Exit GS high priority cmd handler [0x00003cb0] | LsManager | INFO | 2021-06-11 08:22:22,101 | Exit LS low priority cmd handler [0x00003cc4] | LsManager | INFO | 2021-06-11 08:22:22,101 | Exit LS high priority cmd handler [0x00003c48] | SyManager | INFO | 2021-06-11 08:22:22,101 | Exit SY low priority cmd handler [0x00003cb8] | LsManager | INFO | 2021-06-11 08:22:22,102 | Exit LS high priority cmd handler [0x000006d8] | SyManager | INFO | 2021-06-11 08:22:22,102 | Exit SY high priority cmd handler [0x00003c60] | DtManager | INFO | 2021-06-11 08:22:22,102 | Exit DT high priority cmd handler [0x00003c5c] | DpManager | INFO | 2021-06-11 08:22:22,103 | Exit DP high priority cmd handler [0x00003cbc] | LsManager | INFO | 2021-06-11 08:22:22,104 | Exit LS low priority cmd handler [0x00003c64] | DtManager | INFO | 2021-06-11 08:22:22,105 | Exit DT low priority cmd handler

Fri Jun 11, 2021 9:56 pm

I reverted to version 17.2 build 11. That fixed the problem.

Something about 17.2.1 does not like my computer.

Wed Jun 16, 2021 8:49 am

a link to the resolve generated logs, complete logs, is needed if u would like a review.

Tue Jun 22, 2021 2:42 pm

Peter Chamberlain wrote:a link to the resolve generated logs, complete logs, is needed if u would like a review.

fwiw I did email these to support on 11th June, Support #CYS-509-92684 .

Edit, okay I found it was easy to add the zip file to Google Drive from the email: https://drive.google.com/file/d/1XG8yfL ... sp=sharing

Thu Jul 01, 2021 10:15 pm

BM contacted me to suggest upgrading DR and Nvidia drivers.

I did so to Resolve 17.2.2 and Nvidia 471.11 (Studio and Game Ready currently the same version) and so far I have not been able to reproduce this issue (nor have I had any other crashing - only one evening in so far, though).

Sun Jan 23, 2022 8:46 am

Hello

I'm experiencing the same issue that Rob describes. Have anyone solved the issue? I did all the steps that are suggested above, except deleting the cache (could not find it).

Running version 17.4.3

Incredible frustrating to not be able to download my edits.

Thanks for answering.

Br.
Squat

Tue Jan 24, 2023 7:29 am

I have this problem also I have literally tried every trick that I found from youtube and google search..

My setup:
Windows 10, all latest updates installed
DaVinci Resolve Studio 18.1.2 Build 6
i7 6th gen
Asus TUF RTX 3080 10G, latest drivers installed (clean install)
SSD M.2 hard drives

Tried setting the virtual memories, using compound clips, used render color output and used rendered cahce in export, tried different format .mp4 .mov.. different qualities. took updates during renders off, took the bypass re-encode off

Help me please

Rendering does not start - hang before rendering

Rendering does not start - hang before rendering

Re: Rendering does not start - hang before rendering

Re: Rendering does not start - hang before rendering

Re: Rendering does not start - hang before rendering

Re: Rendering does not start - hang before rendering

Re: Rendering does not start - hang before rendering

Re: Rendering does not start - hang before rendering

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