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DRS 17 Bug: Font Not Rendering in Delivery

PostPosted: Fri Jun 18, 2021 7:14 pm
by Matt White
We have a title with a single occurrence of a line of Hebrew that works fine until rendering for delivery. The render does not use the specified font (Adobe Hebrew, a serif font), but inexplicably switches to a sans serif font (which font is unknown).

If the Deliver page is parked on the clip in question or the timeline is played there, the font is displayed correctly. It is only when the render is underway that the font is wrong.

Re: DRS 17 Bug: Font Not Rendering in Delivery

PostPosted: Fri Jun 18, 2021 7:26 pm
by Matt White
This occurred because the Adobe account on the PC was not logged in. Once logged in, the font worked.

However, DRS should alert us when a font is unavailable for Delivery. If we had not noticed it, it would have been delivered to the client with a grievous error.

Re: DRS 17 Bug: Font Not Rendering in Delivery

PostPosted: Fri Jun 18, 2021 8:01 pm
by Jim Simon
Matt White wrote:alert us when a font is unavailable

viewtopic.php?f=33&t=100236