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Resolve doesn't pass the Splash Screen - GTX 1050 Notebook

PostPosted: Wed Jun 23, 2021 7:03 pm
by felipeso
Guys, let's see who can help me...
I tried to install version 17.2.1, 17.2 and 16.2.8 on my PC and in both 3 versions the software doesn't pass the Splash Screen.

I did clean installs, cleaned the registry, updated the video card drivers and it still didn't work.

Below is the description of my Notebook

Brand: Avell
Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz
RAM 32,0 GB (utilizável: 31,9 GB)
Windows 10 Home 21H1
Compilation 19043.1081
Windows Feature Experience Pack 120.2212.3530.0
Bios Notebook CLEVO N85_N87,HJ,HJ1,HK1


GRAPHICS

Intel® HD Graphics 630
NVIDIA GeForce GTX 1050

ÁUDIO
Realtek High Definition Audio
USB Audio Device
Áudio Intel® para telas
Kinoni Audio Source
NewTek NDI Audio

NETWORK
Realtek PCIe GbE Family Controller
Killer Wireless-n/a/ac 1535 Wireless Network Adapter
Bluetooth Device (Personal Area Network)


STORAGE
ST2000LX001-1RG174
CT500MX500SSD4

Re: Resolve doesn't pass the Splash Screen - GTX 1050 Notebo

PostPosted: Thu Jun 24, 2021 1:50 am
by Lychon
This is the third such post I'm finding today! Might be a related issue! Anyways, when this happened to me, the cause was the Intel HD Graphics driver (it had updated its drivers such that they were incompatible with Da Vinci Resolve, causing the program to go no further than the splash screen). I disabled them (or rolled them back to their previous versions- not sure exactly what I did), and Resolve started up.

Maybe your issue is something related.