Resolve 17.2.2. Crashes at Media Page

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Masuku

  • Posts: 2
  • Joined: Thu Jul 15, 2021 7:22 am
  • Real Name: Marco Buhrmester

Resolve 17.2.2. Crashes at Media Page

PostThu Jul 15, 2021 7:43 am

Hello.

Resolve crashes totally every time I click on the "Media" page - Button.
I have had the same problem before the update to 17.2.2.
All other Page buttons works fine, and it is possible to put Media from the explorer into the timeline directly.
All works, only when I click on the Media - Button the software crashes and is closed.
With "old" projects and new, clean projects. Same issue.
I have totally deinstalled an reinstalled the Software - same issue.
Any ideas?

Thank you so much. :-)

Windows 10 Pro, Version 2004
64 GB RAM
AMD Ryzen 9 3900X
NVIDIA RTX 2080 TI

The Diagnostic - File:
https://drive.google.com/file/d/1qJT7si ... sp=sharing
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Masuku

  • Posts: 2
  • Joined: Thu Jul 15, 2021 7:22 am
  • Real Name: Marco Buhrmester

Re: Resolve 17.2.2. Crashes at Media Page

PostThu Jul 15, 2021 12:57 pm

Here is the solution:
Deinstall the software in Windows.
Delete the Davinci Resolve - Folder in the following path:
C:\Users\\AppData\Roaming\Blackmagic Design\

Reinstall the Software

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