Davinci Control Panels not showing up

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daxmon

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  • Real Name: Patrick Thijs

Davinci Control Panels not showing up

PostFri Jul 23, 2021 3:02 pm

Hello,

today I've received my Davinci Resolve Speed Editor. It is recognized by Resolve and seems to work (just did some fast testing).
However, when Resolve starts it shows a message that there is an update and it asks me to open the Control Panel Setup. When I try this, an empty window shows up for less than a second and that's it.
It looks like the app is crashing, but there's no error-message whatever.
Are there any users who are facing the same behaviour ?
I'm using Resolve Studio on a Intel I9 machine, Windows 10 Pro and 64 Gigabytes of RAM

grtz

Patrick
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Peter Chamberlain

Blackmagic Design

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Re: Davinci Control Panels not showing up

PostSun Jul 25, 2021 11:11 am

Moved to the Resolve forum
DaVinci Resolve Product Manager
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Mark Foster

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Re: Davinci Control Panels not showing up

PostSun Jul 25, 2021 11:57 am

be shure youe SE is connected via USB to see it in the control app
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Patrick Thijs

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Re: Davinci Control Panels not showing up

PostSun Jul 25, 2021 6:36 pm

Mark Foster wrote:be shure youe SE is connected via USB to see it in the control app


The keyboard is connected directly (no hubs) to the computer. I disabled the firewall to see if this could be the cause, but that doesn't help.

Should the keyboard show up in de devicelist in Windows ?

grtz

Patrick

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