8K shot appear as media offline

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chewiii

  • Posts: 37
  • Joined: Wed Jun 30, 2021 6:56 pm
  • Real Name: Antoine Beauchamp Lepage

8K shot appear as media offline

PostTue Jul 27, 2021 5:04 pm

Hey people!

I'm was testing the 8k resolution on my phone ( Samsung S20), and when I try to edit it on Davinci Resolve, the file appear as Media Offline.

- The file Is on my hard drive
- Here is my computer info:
DESKTOP-IBBIJCL
Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
16,0 Go
Système d’exploitation 64 bits, processeur x64

Can anyone help me with this? Worse case, I won't be using 8k, but I should be able to, sooooo...

Thank you!

Antoine
Dell, XPS 15 7590
Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 MHz, 6 hearth(s), 12 processor(s) logic(s), x64-based PC
NVIDIA GeForce GTX 1650, GPU Memory: 12Go | Dedicated: 4Go | Shared: 8Go
Windows 10
DR 18.1
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Peter Chamberlain

Blackmagic Design

  • Posts: 13944
  • Joined: Wed Aug 22, 2012 7:08 am

Re: 8K shot appear as media offline

PostWed Jul 28, 2021 4:46 am

Its likely you are using the free version and that camera codec is only supported its the Studio version... maybe you can post a link to a sample of the clip.. and also list the GPU in your system as thats a critical component for Resolve.
DaVinci Resolve Product Manager

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