Hi, Unfortunately, I had to reinstall my Linux system and also Davinci Resolve Studio. At the first start I have to enter the key. But it is no longer accepted. How I have to fix this or how I have to proceed?
Regards Pius
Intel(R) Core(TM) i7-6700K 4 Core 64 Bit CPU, 4.2 GHz, 32 GB RAM / Linux Mint 20.3 Una, Cinnamon 5.2.7 / Kernel: 5.4.0-120-generic / Nvidia 510.73.05 / Davinci Resolve Studio 18.0b5
We previously had a challenge with the number of activations growing so quickly that the server needed upgrading to cope with the growth and since thats been done we haven't seen server outages.
So that leave a connection issue to the server, in the USA, which can sometimes be a block by the local ISP or a firewall on the system, or potentially a counterfeit key that we have blocked. You can contact your local BMD sales/support office with you details and they can assist if its a valid key.