Rubbish audio on Project settting

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TonyGamble

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Rubbish audio on Project settting

PostWed Jul 28, 2021 3:03 pm

I've just spent more hours than I can tolerate trying to sort out some audio I had recorded for a new project.

I had echo and distortion.

I then tried one track in an earlier project and it was fine.

I have 'solved' my problem by copying the good project to a new name, removing all the files and timelines and inserting my audio. All is fine.

Can someone suggest what I have done incorrectly in my Project Preferences. I see very little about audio but I clearly have changed something.

Another solution would be to see if I can make my decently working project into the default setting project - but that is a cheat and I'd rather find out what setting is wrong.

Tony
London UK
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Jim Simon

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Re: Rubbish audio on Project settting

PostWed Jul 28, 2021 3:05 pm

I can't think of any Project Settings that would cause echo and distortion on audio clips played from the Media page. Only way I can think to get there is with effects applied to the clip or track in a timeline.
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TonyGamble

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Re: Rubbish audio on Project settting

PostWed Jul 28, 2021 4:51 pm

Thanks Jim,

I have not used Resolve for a while and today I did the upgrade.

Maybe that introduced an oddity when it creates a 'new' project. I'll do a reload tomorrow.

It does it with the clips even before they are put into a timeline.

Tony
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TonyGamble

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Re: Rubbish audio on Project settting

PostWed Jul 28, 2021 4:59 pm

Jim,

Can you remind me how to do a re-load and get rid of the bad version as I do it, please.

Tony
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Jim Simon

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Re: Rubbish audio on Project settting

PostWed Jul 28, 2021 10:00 pm

If you asking about an upgrade, just install the new version. (Backup protocols apply, of course.)
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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TonyGamble

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Re: Rubbish audio on Project settting

PostThu Jul 29, 2021 9:21 am

Fixed it Jim,

EDIT problem still there so sending logs


Tony
Last edited by TonyGamble on Thu Jul 29, 2021 11:31 am, edited 1 time in total.
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TonyGamble

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Re: Rubbish audio on Project settting

PostThu Jul 29, 2021 11:25 am

DaVinci-Resolve-logs-072021_120441.zip
(145.1 KiB) Downloaded 28 times
I am going to send the four logs you said you may need to offer help

I upgraded to 17.2.2 v4 yesterday.

Every new project produces destorted sound
Attachments
DxDiag.29.07.21.txt.zip
(17.23 KiB) Downloaded 37 times
DaVinci-Resolve-logs-20210729-120151.zip
(136.97 KiB) Downloaded 33 times
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TonyGamble

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Re: Rubbish audio on Project settting

PostThu Jul 29, 2021 11:28 am

Fourth log

Could only send 3 last time
Attachments
system info 29.07.21.nfo.zip
(221.99 KiB) Downloaded 35 times
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TonyGamble

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Re: Rubbish audio on Project settting

PostThu Jul 29, 2021 5:17 pm

Still puzzling as to what has happened.

Is there a default Project that is the starting point for all new ones?

If there is could it be this that has got corrupted?

Tony
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roger.magnusson

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Re: Rubbish audio on Project settting

PostThu Jul 29, 2021 7:02 pm

You can save your good project settings as a new default by going to Project Settings > Presets. Right click "Current Project" and select "Save As User Default Config".

If you're not ready to overwrite the default, just save it as a new Preset. Then you can load that preset after creating a new project.
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TonyGamble

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Re: Rubbish audio on Project settting

PostThu Jul 29, 2021 9:31 pm

Thanks Roger,

I'll do that tomorrow.

My default must have got messed up.

Tony
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Peter Chamberlain

Blackmagic Design

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Re: Rubbish audio on Project settting

PostFri Jul 30, 2021 1:45 am

Can you tell us which audio interface you are using?
If you restart resolve does this immediately fix the issue?
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TonyGamble

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Re: Rubbish audio on Project settting

PostFri Jul 30, 2021 5:48 am

Peter,

Problem solved. Forget what I said below.

In creating a new Project to send you I found that the problem comes from the connection between my two bluetooth headsets and Resolve on the PC.

I found the new Project sounded fine on the Jabra USB speaker and not at all on the bluetooth headsets. However the headsets did connect with YouTube on the PC.

For some reason I tried running Resolve through the Jabra USB and then trying to use a bluetooth headset - and it worked, even when the Jabra was disconnected. It seems the bluetooth (I have a dongle) on my PC needs something extra to trigger the good connection such as a brief signal via USB.

I cannot imagine even a techie whiz like you knows what is happening. In reality it does not matter much now as I have a work around.

Oh the joys of IT.

But thanks for your interest.

Tony


I have used two different bluetooth headsets and also my Jabra USB speaker/mike device.

No. Restarting Resolve made no difference - or even uninstalling and re-installing the newest version.

Before creating a new Default why don't I create another new project and send you whatever log you need to inspect it. What would you like me to send?

Tony

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