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Resolve 17.4 no audio out to Intensity Pro 4K

PostPosted: Sat Oct 23, 2021 4:57 pm
by ted ramasola
With the last update (17.4) I lost audio via hdmi out with Intensity Pro 4K.

I did not have this problem with the couple of last versions.
I rolled back to 17.3.2 to confirm and isolate issue and my audio via hdmi came back ok.
Updated again and checked Resolve preferences if I have the same settings, confirmed audio is not coming out only after 17.4 update.

The audio meters in resolve show audio is there, also audio is available with PC usb out.

Could this be DESKTOP VIDEO issue?

After updating to 17.4 I also tried reinstalling Desktop Video (ver 12.1) just to see if it will "nudge" back audio but no go.

Re: Resolve 17.4 no hdmi audio out to Intensity Pro 4K

PostPosted: Sat Oct 23, 2021 8:14 pm
by Reynaud Venter
Is this isolated to HDMI or also via the analogue outputs?

Re: Resolve 17.4 no hdmi audio out to Intensity Pro 4K

PostPosted: Sat Oct 23, 2021 10:38 pm
by ted ramasola
Reynaud Venter wrote:Is this isolated to HDMI or also via the analogue outputs?


I just tested the analog (RCA) out and it also will NOT have audio with ver 17.4.
It works with 17.3.2.

Re: Resolve 17.4 no hdmi audio out to Intensity Pro 4K

PostPosted: Sun Oct 24, 2021 2:56 am
by John Lewis
I also posted this yesterday
viewtopic.php?f=21&t=149386

Re: Resolve 17.4 no hdmi audio out to Intensity Pro 4K

PostPosted: Sun Oct 24, 2021 3:34 am
by ted ramasola
John Lewis wrote:I also posted this yesterday
viewtopic.php?f=21&t=149386


yes, I saw that too John.

I think something broke with the Desktop video drivers when the 17.4 was rolled out. Waiting for a fix on this, and meanwhile I'll stay with 17.3.2.

Re: Resolve 17.4 no hdmi audio out to Intensity Pro 4K

PostPosted: Sun Oct 24, 2021 7:07 am
by Steve Fishwick
There is a new setting in 17.4 in audio preferences, to mirror audio to the video i/o and audio interface, allowing you to enable both across Fairlight and all pages. It defaults to being unchecked and HDMI audio is disabled, so you can use only the audio interface for everything, which wasn't possible before. If you check it, it works as before and your hdmi audio will be restored, at least here on an US 4K Mini.

Re: Resolve 17.4 no hdmi audio out to Intensity Pro 4K

PostPosted: Sun Oct 24, 2021 7:44 am
by ted ramasola
Steve Fishwick wrote:There is a new setting in 17.4 in audio preferences, to mirror audio to the video i/o and audio interface, allowing you to enable both across Fairlight and all pages. It defaults to being unchecked and HDMI audio is disabled, so you can use only the audio interface for everything, which wasn't possible before. If you check it, it works as before and your hdmi audio will be restored, at least here on an US 4K Mini.


THANK YOU SO MUCH STEVE! It now works as before.
Really appreciate your help.

Re: [SOLVED]Resolve 17.4 no audio out to Intensity Pro 4K

PostPosted: Sun Oct 24, 2021 8:14 am
by Steve Fishwick
You're welcome Ted and it wasn't documented. It's a great new feature though amongst many others.

Re: [SOLVED]Resolve 17.4 no audio out to Intensity Pro 4K

PostPosted: Sun Oct 24, 2021 9:10 am
by John Lewis
Thanks for the info it now works

Re: Resolve 17.4 no audio out to Intensity Pro 4K

PostPosted: Sun Oct 24, 2021 11:56 am
by Peter Chamberlain
Please, stop with the all caps.