Davinci resolve crashing when opening projects

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jfcpeets

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Davinci resolve crashing when opening projects

PostFri Jan 28, 2022 2:44 pm

32 GB RAM
Radeon 6800
Ryzen 9 3900xt
Windows 11 (crashes started on 10)

Ive tried uninstalling and reinstalling like 10 times, rolling back versions...everything I can think of.

https://drive.google.com/drive/folders/ ... sp=sharing
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jfcpeets

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Re: Davinci resolve crashing when opening projects

PostSat Jan 29, 2022 7:57 pm

bump?
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DavidVogt

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Re: Davinci resolve crashing when opening projects

PostSun Jan 30, 2022 4:29 am

Does it hard crash or just hang and never complete opening the project?
Mac Studio ultra
Monterey 12.4
128 GB ram
2 TB SSD
48 TB HD disc storage, multiple RAIDS
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jfcpeets

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Re: Davinci resolve crashing when opening projects

PostSun Jan 30, 2022 7:13 pm

so it either crashes immediately after opening a project or right after I click my mouse on something or add media or hit play
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jfcpeets

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Re: Davinci resolve crashing when opening projects

PostSun Jan 30, 2022 9:57 pm

Uploaded the correct log in that link
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RemiMontana

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Re: Davinci resolve crashing when opening projects

PostTue Feb 01, 2022 12:50 am

I had lot of crashes when I used 192Khz audio files, this problem disappeared as soon as I switched all my audio files to 96Khz. It's happened the same way, as soon as project opened, or if I right click / hover around timelines.

P.S.: Most important part, that I had 192KHz audio option set in project settings \ Fair light, as soon as I switched it to 96Khz, problem was solved.
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Dwaine Maggart

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Re: Davinci resolve crashing when opening projects

PostTue Feb 01, 2022 2:15 am

We need a proper Resolve log file. If you can open Resolve and start a new project and access the Resolve Help menu, the select the "Create Diagnostics Log on Desktop" menu to create the log.

If you can't do that, then in a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).
Dwaine Maggart
Blackmagic Design DaVinci Support
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HavenPaul

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Davinci Resolve crashing constantly

PostTue Feb 01, 2022 9:57 pm

DaVinci Resolve has been working great, until I upgraded to the newest version. Now it has severe lag, crashes spontaneously and always crashes while rendering. I have spent over a week updating drivers, combing through YouTube for tutorials. I even completely uninstalled and downloaded the version I had previously. Nothing is fixing it. It crashes continuously. I also keep getting a message telling me that my current graphics card (intel) needs drivers updated, but I use Nvidia Graphics - I have both, and both have been updated. Can you point me to a tutorial to fix this? I have an HP Envy laptop with all the gaming capabilities. It's less than 3 years old. Thanks for any help.
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HavenPaul

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Re: Davinci resolve crashing when opening projects

PostThu Feb 03, 2022 5:11 pm

I am trying to share my log .ZIP, but I am getting a 413 error. Even trying to post a plain message here, I am getting that same error.
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Dwaine Maggart

Blackmagic Design

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Re: Davinci resolve crashing when opening projects

PostFri Feb 04, 2022 2:28 am

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
Blackmagic Design DaVinci Support
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joshuaberling23

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Re: Davinci resolve crashing when opening projects

PostMon Sep 19, 2022 11:26 pm

Im having the same problem lately on windows 11 with davinci resolve 18.
It either crashes a few seconds after i opend a project or just randomly shuts down after a few minutes of working in a project but my computer keeps running smoothly with everything else in the meantime.


Has anyone come up with a fix yet?
Can't upload the log files here either so heres a link to my drive upload of it

https://drive.google.com/drive/folders/ ... sp=sharing

Thanks for any help in advance
Josh
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Dwaine Maggart

Blackmagic Design

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Re: Davinci resolve crashing when opening projects

PostWed Sep 21, 2022 7:46 pm

You appear to be doing something that requires more than the 6GB of VRAM that your GTX 1660Ti GPU has.

Can you provide a project export .drp of the "Geierlay Br??cke" project? I expect that's not the exact name, but that's how the German (I assume?) character are being interpreted in the logs.

It appears to be using a UHD timeline resolution, which is not going to leave much VRAM left with 6GB for any heavy OFX or TNR or high resolution stacked media type stuff.
Dwaine Maggart
Blackmagic Design DaVinci Support

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