Blackmagic Forum

Sat Apr 02, 2022 8:08 pm

j've installed the latest version 17.4.6 but it doesn't work, it tells me "Unsopported GPU Processing Mode", until the previous version everything was fine . Windows 11 os , da vinci resolve free
thanks

Sun Apr 03, 2022 3:40 pm

Set the following manually.

Preferences>System>Memory and GPU>GPU Configuration

Sun Apr 03, 2022 3:55 pm

Jim Simon wrote:Set the following manually.

Preferences>System>Memory and GPU>GPU Configuration

I'm suffering from this one too - unfortunately Davinci isn't able to use my GPU at all anymore, I have nothing to select in the configuration.

Code: Select all: [0x000007e0] | GPUDetect | INFO | 2022-04-02 17:14:18,766 | Starting GPUDetect 1.2_1-a9 [0x000007e0] | GPUDetect | WARN | 2022-04-02 17:14:19,227 | Ignoring unmatched DirectX GPU "AMD Radeon RX 6700 XT". [0x000007e0] | GPUDetect | ERROR | 2022-04-02 17:14:19,227 | No matched GPUs found. [0x000007e0] | Main.GPUConfig | INFO | 2022-04-02 17:14:19,228 | Compute API set to automatic, defaulting to Unknown. [0x000007e0] | Main.GPUConfig | INFO | 2022-04-02 17:14:19,228 | Unsupported API Unknown, defaulting to Unknown. [0x000007e0] | Main.GPUConfig | ERROR | 2022-04-02 17:14:19,228 | Failed to select a valid compute API. [0x000007e0] | Main.GPUConfig | INFO | 2022-04-02 17:14:19,228 | Automatic GPU Selection: [0x000007e0] | Main.GPUConfig | ERROR | 2022-04-02 17:14:19,228 | No GPUs selected!

Sun Apr 03, 2022 8:19 pm

I have just come back to edit some footage (yay! motivation) and had the same issue.
I did try a re-install as well but got the same issue.

My laptop has an apu (ryzen 5 radeon) and it lists in the selection bar but claims to be A) unknown (though it lists the chip set exactly) and B) that it is unsupported now.
I hope there is a work around for this, so joined to see if help is on it's way.

Tue Apr 05, 2022 3:08 pm

thanks for your reply

from Preferences>System>Memory and GPU>GPU Configuration GPU voices are disabled
with drs 17.4.5 work wery well

from DaVinci-Resolve-logs 17.4.6

Code: Select all: [0x000007fc] | Main | INFO | 2022-03-07 16:55:35,782 | Running DaVinci Resolve v17.4.4.0007 (Windows/MSVC x86_64) [0x000007fc] | Main | INFO | 2022-03-07 16:55:35,782 | BMD_BUILD_UUID 48cbf344-2fb7-4e76-b0b3-d8cebdbfffed [0x000007fc] | Main | INFO | 2022-03-07 16:55:35,782 | BMD_GIT_COMMIT 00b0f21d19732b5e6bda07860bae535982fd8715 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:35,782 | Starting GPUDetect 1.2-a3 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Done in 952 ms. [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Detected System: [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - OS: Windows 10 Home (Build 22000) [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - Model: ASUSTeK N75SF [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - System ID: e355f268-73d2-414e-b056-e26a9f314145 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - CPU: Intel Core i7-2670QM, 8 threads, x86-64 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - RAM: 5.2 GiB used of 15.9 GiB [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - NVIDIA GPU Driver: 391.35, supports CUDA 9.1 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Detected 2 GPUs: [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - "NVIDIA GeForce GT 555M" (gpu:637c5781.5150080d) [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Discrete, 0 B used of 1.9 GiB VRAM, PCI:1:0 (x16) [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Matches: CUDA, DirectX, NVAPI, OpenCL, Win32 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - "Intel HD Graphics 3000" (gpu:19815edb.5f6737f1) <- Main Display GPU [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Discrete, 2 GiB VRAM, PCI:0:2.0 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Matches: DirectX, OpenCL, Win32 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Detected 1 monitors: [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - "Generic PnP Monitor" <- Main Monitor [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | 1920x1080, connected to "Intel HD Graphics 3000" (gpu:19815edb.5f6737f1) [0x000007fc] | Main.GPUConfig | INFO | 2022-03-07 16:55:36,743 | Selected compute API: OpenCL [0x000007fc] | Main.GPUConfig | INFO | 2022-03-07 16:55:36,743 | Manual GPU Selection: [0x000007fc] | Main.GPUConfig | INFO | 2022-03-07 16:55:36,743 | - "NVIDIA GeForce GT 555M" (gpu:637c5781.5150080d) [0x000007fc] | IO | INFO | 2022-03-07 16:55:36,743 | RED InitializeSdk with library path at C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries [0x000007fc] | IO | INFO | 2022-03-07 16:55:36,790 | R3DAPI 8.1.1-51614 (20211117 Wx64S) R3DSDK 8.1.1-51614 (20211117 Wx64D C1B3) RED OPENCL 8.1.1-51623 (20211117) [C:\ProgramData\Blackmagic Design\DaVinci Resolve

from DaVinci-Resolve-logs 17.4.5

Code: Select all: [0x000007fc] | Main | INFO | 2022-03-07 16:55:35,782 | Running DaVinci Resolve v17.4.4.0007 (Windows/MSVC x86_64) [0x000007fc] | Main | INFO | 2022-03-07 16:55:35,782 | BMD_BUILD_UUID 48cbf344-2fb7-4e76-b0b3-d8cebdbfffed [0x000007fc] | Main | INFO | 2022-03-07 16:55:35,782 | BMD_GIT_COMMIT 00b0f21d19732b5e6bda07860bae535982fd8715 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:35,782 | Starting GPUDetect 1.2-a3 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Done in 952 ms. [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Detected System: [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - OS: Windows 10 Home (Build 22000) [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - Model: ASUSTeK N75SF [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - System ID: e355f268-73d2-414e-b056-e26a9f314145 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - CPU: Intel Core i7-2670QM, 8 threads, x86-64 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - RAM: 5.2 GiB used of 15.9 GiB [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - NVIDIA GPU Driver: 391.35, supports CUDA 9.1 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Detected 2 GPUs: [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - "NVIDIA GeForce GT 555M" (gpu:637c5781.5150080d) [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Discrete, 0 B used of 1.9 GiB VRAM, PCI:1:0 (x16) [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Matches: CUDA, DirectX, NVAPI, OpenCL, Win32 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - "Intel HD Graphics 3000" (gpu:19815edb.5f6737f1) <- Main Display GPU [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Discrete, 2 GiB VRAM, PCI:0:2.0 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Matches: DirectX, OpenCL, Win32 [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | Detected 1 monitors: [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | - "Generic PnP Monitor" <- Main Monitor [0x000007fc] | GPUDetect | INFO | 2022-03-07 16:55:36,743 | 1920x1080, connected to "Intel HD Graphics 3000" (gpu:19815edb.5f6737f1) [0x000007fc] | Main.GPUConfig | INFO | 2022-03-07 16:55:36,743 | Selected compute API: OpenCL [0x000007fc] | Main.GPUConfig | INFO | 2022-03-07 16:55:36,743 | Manual GPU Selection: [0x000007fc] | Main.GPUConfig | INFO | 2022-03-07 16:55:36,743 | - "NVIDIA GeForce GT 555M" (gpu:637c5781.5150080d) [0x000007fc] | IO | INFO | 2022-03-07 16:55:36,743 | RED InitializeSdk with library path at C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries [0x000007fc] | IO | INFO | 2022-03-07 16:55:36,790 | R3DAPI 8.1.1-51614 (20211117 Wx64S) R3DSDK 8.1.1-51614 (20211117 Wx64D C1B3) RED OPENCL 8.1.1-51623 (20211117) [C:\ProgramData\Blackmagic Design\DaVinci Resolve

Wed Apr 06, 2022 8:04 pm

GarethM wrote:I have just come back to edit some footage (yay! motivation) and had the same issue.
I did try a re-install as well but got the same issue.

My laptop has an apu (ryzen 5 radeon) and it lists in the selection bar but claims to be A) unknown (though it lists the chip set exactly) and B) that it is unsupported now.
I hope there is a work around for this, so joined to see if help is on it's way.

I was able to resolve this by re-installing the latest Radeon drivers and making sure the "factory reset" box is checked.

Wed Apr 06, 2022 9:35 pm

In 17.4.5 I got a popup on launch saying unsupported GPU was disabled. howeverI could continue to use Resolve to edit.
17.4.6 launches but will not run until I change configuration settings (which happened automaticaly in 17.4.5) but does not allow me to change them, so I cannot run the program.
I've had to re-install the older version.

Sun Apr 10, 2022 9:59 am

all GPU (Intel HD Graphics 3000 and NVDIA GeForce GT 555M) are updated to the latest software version but I can't select either of them

Mon Apr 11, 2022 2:20 am

Grilli.P wrote:all GPU (Intel HD Graphics 3000 and NVDIA GeForce GT 555M) are updated to the latest software version but I can't select either of them

How old is the computer?
The GT555M is particularly old and i don't recall the HD Graphics 3000 but it could be they just don't support OpenCL 1.2 as they are too old. That OpenCL version is a requirement.

Mon Apr 11, 2022 4:38 pm

with drs 17.4.5 OpenCL is installed but not with drs 17.4.6
my computer is 10 yeras old

Mon Apr 11, 2022 4:56 pm

Grilli.P wrote:with drs 17.4.5 OpenCL is installed but not with drs 17.4.6
my computer is 10 yeras old

Then I think it's better to stay with 17.4.5 or older right?

Mon Apr 11, 2022 5:38 pm

Intel 3000 and 4000 series iGPU's don't work for Resolve 17.x.

The NVIDIA GT 555M supports CUDA Compute 2.1. Minimum support for Resolve 17 is 3.5.

The GT 555M might sort of work in OpenCL mode, but it will work poorly and likely won't work properly for some things.

If anything works at all in 17.4.5 but stops in 17.4.6, the only surprising thing would be that it works at all in 17.4.5.

Your computer GPU resources are simply not adequate for Resolve 17.

Wed Apr 27, 2022 4:59 pm

now drs 17.4.5 no longer starts, there is the messagge of unsopported gpu
j've installed drs 16 but when import Local Database.resolve.diskdb (from drs 17.4.5) there is the message of incompatible version
my job is lost ?

Wed Apr 27, 2022 9:00 pm

If you didn't follow the instruction to back up your database before upgrading it, then yes you have lost your project as databases between major upgrades are not backwards compatible.

Tue Jun 28, 2022 6:53 am

Hello,

I have a newer system with
Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz
128 GB
and a 8GB AMD graphics card (AMD Radeon Pro W5500 PCI 4)

I get the same error.

The windows system has installed the default system driver with windows update and after updating to the last AMD update the Resolve 17 was not more able to find the AMD Card.

Then I removed all the drivers and make a factory reset for the installation of the AMD software.

After reinstallation the problem was solved and the system was woking fine, also with the new Resolve 18 (BUBLIC BETA)

Best regards

Rolf

Thu Jul 28, 2022 3:41 pm

RolfBirlenbach wrote:Hello,

I have a newer system with
Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz
128 GB
and a 8GB AMD graphics card (AMD Radeon Pro W5500 PCI 4)

I get the same error.

The windows system has installed the default system driver with windows update and after updating to the last AMD update the Resolve 17 was not more able to find the AMD Card.

Then I removed all the drivers and make a factory reset for the installation of the AMD software.

After reinstallation the problem was solved and the system was woking fine, also with the new Resolve 18 (BUBLIC BETA)

Best regards

Rolf

you are very lucky but be careful
i have always used only drs 17 and now i can only use drs 16
maybe gpudetect.dll is not working so well

Mon Sep 05, 2022 2:15 pm

We found that Mircosoft is replacing the org. Driver from AMD Cards.

Than you get an error opening the AMD Toolbox.

AMD Link https://www.amd.com/en/support/kb/faq/pa-300

After replaceing the driver to the newest AMD Driver without restoring factory defalts you get the error of an unsuported GPU!

1st: Disable "Device Installation Settings" by "NO" in the system setting. (AMD KB)

2nd: Only when you uninstall the AMD driver completly and then reboot.
Then install the AMD Driver with factory defalts and don not keep user data follows by a second reboot.
Install all the NEW AMD Drivers

3rd: Clean Install DaVinci new by uninstalling old version and install the new version after reboot.

This can fix the problems and worked for me.

Best regards

Rolf

Mon Sep 26, 2022 6:39 am

Hi,

when I wanted to start up resolve today I got this message for the first time. In the GPU configuration menu in the settings my GPU is greyed out and I can't select it. I'm guessing this is because of a new version of davinci that has been installed? I haven't personally updated the program but maybe it did automatically. I want to reinstall the program to an older version but I'm not sure what would happen to the projects I was working on. Is there a way I can download those projects without being able to open the program? Or will they still be there if I reinstall the program?

thanks,
Joris

Mon Sep 26, 2022 5:49 pm

Not enough info to answer your question.

Mac or Windows?

What version does the splash screen show when you launch Resolve?

Tue Sep 27, 2022 5:45 am

I'm on windows 10. When I launch drs it says 17, but I don't know what version exactly

Wed Sep 28, 2022 6:56 am

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.

Wed Sep 28, 2022 6:07 pm

I'm not sure which file I have to select when doing the file save, sorry for my lack of computer knowledge haha

Sat Oct 15, 2022 2:15 pm

Hey,

I have an issue with Resolve. For a week, every time I try to launch the app it displays the message "unsupported gpu processing mode". I tried different things to fix it, like reinstalling other versions of Resolve, changing gpu drivers versions ... but without success. I got a gtx1070 by the way. This problem started teh 10 october, just after I deleted the "bink2w64.dll" from the System32 to fix another issue with the app "Overwatch 2" (putting the dll back didn't fixed the problem with Resolve, so this may be not linked). I would be super gratefull if someone could help me to fix it. Thank you in advance !

Romain.

Mon Oct 17, 2022 8:15 pm

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.

Sun Oct 23, 2022 5:01 pm

Hey, There are the Resolves logs and the msinfo files you asked for !

https://1drv.ms/u/s!AgAZlbOwv4cXii3RR8K ... 2?e=kuMDSE

The problem seems to be linked to OpenCL and CUDA but I do not know how to enable again theses options.
Thank you in advance for your help !

Romain.

Thu Oct 27, 2022 8:07 am

The problem is that when Resolve does a GPU detect, your GPU reports:

NVIDIA GPU Driver: 522.30, supports CUDA -1.-1

Which is a no good response. That's the current driver, so it seems like it should work. But maybe the current driver has an issue.

So go the the NVIDIA driver download site, select Beta and Older drivers, enter your GPU and OS info, select a DCH Windows Driver type, and download and install the 512.15 Studio Driver. And when you run the installer, select the custom and Clean install options.

If it still doesn't work, send another Resolve log and NFO file.

Sun Oct 30, 2022 7:47 pm

Hi,

I have installed the DCH driver following the way you described, but unfortunately it still doesnt work.

Thus, I link you new Resolve logs and NFO.
https://1drv.ms/u/s!AgAZlbOwv4cXii3RR8K ... 2?e=MfL6cS

Thank you in advance, Romain.

Tue Nov 01, 2022 5:40 pm

OK, that verifies it's not a driver related issue.

We know that the NVIDIA Nsight stuff can cause GPU detect issues. But your system Environment Variables don't have the typical definitions that cause issues, which are these 2 below:

CUDA_INJECTION32_PATH=C:\Program Files (x86)\NVIDIA Corporation\Nsight
Visual Studio Edition
2019.2\Monitor\Common\Injection32\Nvda.Cuda.Injection.dll
CUDA_INJECTION64_PATH=C:\Program Files (x86)\NVIDIA Corporation\Nsight
Visual Studio Edition

However, I see in the Program Groups area that you have several NVIDIA Nsight packages installed, as well as a couple of CUDA Toolkit packages. I'm guessing one of those is causing the issue.

Your system environment variables do have the following defined:

NVTOOLSEXT_PATH C:\Program Files\NVIDIA Corporation\NvToolsExt\ <SYSTEM>
CUDA_PATH C:\Program Files\NVIDIA GPU Computing Toolkit\CUDA\v11.8 <SYSTEM>
CUDA_PATH_V11_8 C:\Program Files\NVIDIA GPU Computing Toolkit\CUDA\v11.8 <SYSTEM>

I would suggest removing those 3 environment variables and seeing if that solves the issue.

Wed Nov 02, 2022 9:07 am

Hello, I'm having the issue with RTX 3050 now. Suprisingly, it certainly worked back in March and I already rendered two videos with it.

I already tried to install NVidia drivers (from Experience and manual download) as well as DaVinci Resolve Studio itself, upgrading to version 18. Nothing has changed and I can't use the software.

Wed Nov 02, 2022 4:39 pm

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.

Wed Nov 02, 2022 5:38 pm

Hi,

I removed the two environment variables that you showed (the third one was in the same folder than the second one), but unfortunately it didnt fixed the issue.

Likewise, given that the problem with Resolve started after the"bink2w64.dll" was removed from my System32, this may be linked to that (I have no clue, but this could be a useful intel to you).

Thank you in advance for your help, Romain.

Wed Nov 02, 2022 6:18 pm

I don't think the bink2w64.dll file should have any effect on Resolve. I don't see that on any of my Windows systems.

I guess my last suggestion would be to remove the NVIDIA driver with DDU and then reinstall it.

Here is a link on how to use DDU. Follow the details in the thread, and just choose the NVIDIA GPU instead of Intel:

viewtopic.php?f=21&t=119852&hilit=+ddu#p659861

After you've uninstalled it, hopefully you still have the 512.15 Studio Driver installer. Run that to reinstall the 512.15 driver and then see what Resolve does.

Wed Nov 02, 2022 9:28 pm

It seems pretty clear that a lot of users are experiencing this problem.

Will there be a bug fix ?

Fri Nov 04, 2022 8:13 am

Dwaine Maggart wrote:In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.

Hee you are:
https://drive.google.com/file/d/1HncCJH ... share_link
https://drive.google.com/file/d/1PHqrON ... share_link

Fri Nov 04, 2022 5:05 pm

Hey,

I reinstalled the driver using DDU by following the steps you described in the other thread, but unfortunately it still doesnt work.

Thank you in advance for your help, Romain.

Fri Nov 04, 2022 10:09 pm

@Tomasz: Congratulations, you have the exact same issue as Romain.

What's common in your 2 systems? The fact that you have a bunch of NVIDIA Insight and CUDA Toolkit and Tools Extension stuff installed.

I'm pretty sure at this point that something in all that NVIDIA stuff is causing the issue.

Since a complete removal and install of the NVIDIA driver didn't help Romain, I'm going to suggest to you both that you start uninstalling all that extra NVIDIA stuff. Are you both developers and that's why you have all that stuff installed? If not, why do you have that stuff installed? Do you need it? It not, uninstall it all.

If you have the time and you want to be more scientific about it, you could uninstall one thing at a time and see what specific thing is causing the issue.

I think I'd suggest the Nsight stuff first, then the Tools Extension and then the CUDA Toolkits.

Sat Nov 05, 2022 12:49 pm

Hey,

I am not a developper, even though I am curious and tried to dev some little things, I dont know why I do have that stuff installed. Thus, I dont need it.

Where can I find theses folders to delete them ?

Thank you for your help ! Romain.

Sat Nov 05, 2022 8:06 pm

Here:

: CUDA_VISIBLE_DEVICES.png (9.79 KiB) Viewed 10141 times

Was 1, while default is 0. This variable allows to set custom GPU used for computation, or in my case - disable it altogether.

However, I didn't change it over last year, while I got RTX 3050 in February.

Setting this variable back to 0 solved the issue. I use Rapid Environment Editor, if anyone asks.

Mon Nov 07, 2022 5:50 pm

Check in Windows Settings - Apps & features, and see if any of that is in the installed program list. If it is, select it in the list and it should have an Uninstall button.

Thu Nov 10, 2022 5:03 pm

Hey,

I deleted the apps that you described but I still cannot launch Resolve.

Also, I tried to find the CUDA_VISIBLE_DEVICES using Rapid Environment Editor, but unfortunately I cannot find it (I linked a screen of it).

Thank you in advance for your help, Romain.

Thu Nov 10, 2022 9:44 pm

@Tomasz: Thanks for the info on Rapid Environment Editor. That looks like a useful tool and I was not aware of it.

@Romain: In the System Variables list of Rapid Environment Editor, do you see these variables:

NVTOOLSEXT_PATH C:\Program Files\NVIDIA Corporation\NvToolsExt\ <SYSTEM>
CUDA_PATH C:\Program Files\NVIDIA GPU Computing Toolkit\CUDA\v11.8 <SYSTEM>
CUDA_PATH_V11_8 C:\Program Files\NVIDIA GPU Computing Toolkit\CUDA\v11.8 <SYSTEM>

If so, try removing them and see if that helps. You'll need to reboot the system after removing them.

Fri Nov 11, 2022 4:30 pm

Hey,

Unfortunately I did not found any of theses variables in the System Variables list of Rapid Environment Editor.

Thanks you in advance, Romain.

Fri Nov 11, 2022 10:08 pm

Please save and send a current NFO file. I want to see if those variables are no longer in that.

Sat Nov 19, 2022 4:42 pm

Hey,

There is a new NFO file:

https://1drv.ms/u/s!AgAZlbOwv4cXii3RR8K ... 2?e=0A81YF

Thank you for your help, Romain.

Tue Nov 22, 2022 7:32 am

Yep, it's all gone.

Pretty weird if the issue persists.

One more time, now that that stuff is gone, use DDU to remove the NVIDIA driver, then reinstall it, and when you run the installer, select the Custom Install option then select the Clean Install option.

If it still fails to work, send an updated Resolve log and a current NFO file.

Mon Dec 19, 2022 5:17 pm

Hey, I did a DDU again but it still dont work. I then send you new Resolve Logs and NFO filles.

https://1drv.ms/u/s!AgAZlbOwv4cXii3RR8K ... 2?e=cqPFef

Thanks for your help, Romain.

Tue Dec 20, 2022 4:23 am

Yeah, I don't know. Resolve is seeing the GTX 1070 but doesn't think it has CUDA support, for some reason.

I'm basically out of suggestions, except for a clean Windows install.

Fri May 19, 2023 9:42 am

Oh wow! What advice. Reinstall your whole computer because your software is so unstable. Yes, this is cynicism in my voice, as I am spending dozens of hours trying to troubleshoot this garbage software that completely cripples my ability to work. Why should I have to reinstall Windows if other editing software work fine?

Fri May 19, 2023 10:19 am

DanMann wrote:Oh wow! What advice. Reinstall your whole computer because your software is so unstable. Yes, this is cynicism in my voice, as I am spending dozens of hours trying to troubleshoot this garbage software that completely cripples my ability to work. Why should I have to reinstall Windows if other editing software work fine?

And yet this is your first post in this thread. A rant, classy

Sun May 21, 2023 10:50 am

Not only that, he did not even specified what hardware he does have and how he is using it with Resolve.

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