Resolve won't start

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ilBinda

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Resolve won't start

PostSat May 14, 2022 1:47 pm

So, as usual, DaVinci doesn't want to open.
When I start the program I can see it in the task manager but after a few seconds it says "suspended" and it just stops, without throwing any error.
I've already had this problem multiple times in the past and it's caused by my graphics card drivers so to solve it I just need to update them (I have an AMD Radeon R5 M435).
And this time I did the same thing but DaVinci won't start even with the up-to-date drivers.
I uninstalled it and installed the new version (17.4.6) and when it launched it showed me the "What's new" page but after that it just stopped.
What am I doing wrong?
Because to me it looks like the usual problem so maybe i'm doing something wrong with the drivers?
I don't know, HELP.

These are my pc specs:
processor: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz
ram: 8,00 GB
Windows v: 10.0.19044
external GPU: AMD Radeon R5 M435
internal GPU: Intel(R) HD Graphics 630

Thank you in advance for your help.
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Alex=Alex

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Re: Resolve won't start

PostSun May 15, 2022 12:25 pm

The thing i usually do when resolve is having a huge issue like this is just to uninstall and install again. I would also put in a bug report to BM (not sure how but im sure its possible.)
It probably is a driver thing, but it could be so many other issues so fresh install is probably best.
Inside the box? I didn't know about any box...
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ilBinda

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Re: Resolve won't start

PostSun May 15, 2022 12:34 pm

thank you for the advice.
The problem is that i already did reinstall Davinci (that's why i was able to see the "what's new" page).
But yeah, it's probably the drivers, but I already updated them through the AMD drivers manager and also through Windows device manager so I don't know what else i can update.
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Alex=Alex

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Re: Resolve won't start

PostMon May 16, 2022 11:49 am

wow that is really frustrating. At this point i would just contact Blackmagic. Seems to be more an error on their side and they might be able to help more.
Inside the box? I didn't know about any box...
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ilBinda

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Re: Resolve won't start

PostMon May 16, 2022 3:55 pm

thanksssss I'll try that
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Charles Bennett

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Re: Resolve won't start

PostMon May 16, 2022 3:57 pm

Your system is underpowered for Resolve. Apart from needing at least 16GB of Ram, that card, which is now a 6 year old design, with only 2GB of Vram is the most likely cause of Resolve not opening.
Resolve Studio 19.0b1 build 20
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (551.86 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.

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