Update to 17.4.6 Build 4 failed

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Austria777

  • Posts: 7
  • Joined: Thu Aug 12, 2021 2:03 pm
  • Real Name: Werner Weissboeck

Update to 17.4.6 Build 4 failed

PostThu Jul 07, 2022 10:41 am

Hi all,

i updated my previous Version of Resolve 17 which came with my BMPCC6Kpro which was version 17.2.2.
Today i donwloaded the newest Version from BM Homepage, which is 17.4.6 build 4, installed it on my PC where 17.2.2. was installed. Installation/update went well so far 8i thought).

Once i started Resolve after the update, i got the message, that i have only limited functions and i have to buy it for 299$.

Tried to find to enter my serial number or similar but i couldn't find anything to add my license which i got with my BMPCC6kpro.

Any ideas what i did wrong? How to re-register the updated version to have full access to Resolve?

Many thanks in advance for your support.

Werner
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roger.magnusson

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Re: Update to 17.4.6 Build 4 failed

PostThu Jul 07, 2022 11:02 am

You accidentally downloaded the free version instead of the Studio version.

https://www.blackmagicdesign.com/support/family/davinci-resolve-and-fusion

Make sure the version you download has the word "Studio" in it.
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Austria777

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  • Joined: Thu Aug 12, 2021 2:03 pm
  • Real Name: Werner Weissboeck

Re: Update to 17.4.6 Build 4 failed

PostThu Jul 07, 2022 11:19 am

Roger,

many thanks for your tipp. It solved the problem! As you said, i downloaded the wrong "Version". Now with the Studio version everything works well.

Thanks again for the hint ;-)

Ciao
Werner

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