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Clear Existing Databases MacOS

PostPosted: Fri Aug 12, 2022 12:37 am
by BlackMagicCC
Using Resolve v18, I am trying to connect to existing databases. But, DR tells me that the Project Name Already Exists.

Of course it does. I'm trying to connect to it!

Is there a cache that can be scrubbed or is this a bug?

Re: Clear Existing Databases MacOS

PostPosted: Fri Aug 12, 2022 3:46 am
by Dwaine Maggart
When you click the Add Project Library button, it opens in the Create mode. It sounds like you are not selecting the Connect mode before entering the name to connect to.

Re: Clear Existing Databases MacOS

PostPosted: Sun Aug 21, 2022 12:36 pm
by BlackMagicCC
The same behavior happens in Connect mode

Re: Clear Existing Databases MacOS

PostPosted: Sun Aug 21, 2022 12:38 pm
by BlackMagicCC
FYI, Resolve 18

Re: Clear Existing Databases MacOS

PostPosted: Wed Aug 24, 2022 11:33 pm
by BlackMagicCC
I am selecting the Connect mode.

Seriously, This is FUBAR.

I just tried to connect another one of my existing libraries. It connected, but the Library was not actually visible in the list and was not persistent.

Trying to connect it a second time gives me the same error.

It seems like the Project Libraries are there, but not visible.

Seriously, I'm screwed unless this bug is fixed!

Re: Clear Existing Databases MacOS

PostPosted: Thu Aug 25, 2022 3:41 pm
by Dwaine Maggart
What platform are you on?

Are you trying to connect to Local or Remote Project Libraries?

Re: Clear Existing Databases MacOS

PostPosted: Thu Aug 25, 2022 5:25 pm
by Uli Plank
He wrote it’s MacOS, Dwaine.

Re: Clear Existing Databases MacOS

PostPosted: Thu Aug 25, 2022 5:28 pm
by Dwaine Maggart
So he did...

Send a Resolve diagnostics log file generated from the Help menu.

And is it a Local or Remote Project Library you are attempting to connect?

Re: Clear Existing Databases MacOS

PostPosted: Fri Aug 26, 2022 10:29 am
by BlackMagicCC
It’s a local library on a network volume on my server on the LAN

I’ll send the diagnostics file ASAP

Re: Clear Existing Databases MacOS

PostPosted: Mon Aug 29, 2022 11:45 am
by BlackMagicCC
Diagnostics File attached

Re: Clear Existing Databases MacOS

PostPosted: Mon Aug 29, 2022 5:06 pm
by Dwaine Maggart
Thanks. The file I actually need to see we are no longer gathering in the Resolve 18 logs.

Please PM me this file:

/Users/chuck.coxhead/Library/Preferences/Blackmagic Design/DaVinci Resolve/dblist.conf

Re: Clear Existing Databases MacOS

PostPosted: Mon Aug 29, 2022 8:56 pm
by BlackMagicCC
I cannot send that file

Here is the text

Local:/Users/chuck.coxhead/Movies/Resolve Disk Database:*:::DISK
Social Media Posts:/Volumes/shared/video/Social Media posts::::DISK
Supply Chain Gang:/Volumes/shared/video/Supply Chain Gang::::DISK
Social Media:/Volumes/shared/video/Social Media::::DISK

Also screenshot of the blank Project List attached.

Clearly there is a bug

Re: Clear Existing Databases MacOS

PostPosted: Mon Aug 29, 2022 9:26 pm
by Dwaine Maggart
Open a Terminal window and cd to that path.

Then type this:

pwd

ls -al dblist.conf

Send a screen shot of that.

Re: Clear Existing Databases MacOS

PostPosted: Mon Aug 29, 2022 10:59 pm
by BlackMagicCC
Thank you for being such a big help

Re: Clear Existing Databases MacOS

PostPosted: Tue Aug 30, 2022 12:03 am
by Dwaine Maggart
I am baffled. The log shows it's reading the dblist.conf file, and it's not finding the path for those 3 databases.

But that doesn't explain why they are not showing up in the Project Library list in your screen shot.

They absolutely should be in that list, since the log shows they are being read from the dblist.conf file.

The only reason they should not show up in that list, if if they were disconnected, and if that were the case, they'd be removed from the dblist.conf file.

I guess I would suggest you make a copy of the dblist.conf file:

cp dblist.conf dblist.conf.orig

And then remove all the database lines except the first Local line from the dblist.conf file.

Then see if it will let you connect to your existing databases, if you're sure they actually exist in the locations you think they exist in.

Re: Clear Existing Databases MacOS

PostPosted: Tue Aug 30, 2022 12:52 am
by BlackMagicCC
Thank you. It looks to me like the DR knows that they are there and simply does not display them.

The fact that I now know where the list is, is huge to me.

Following your advice may just get me out of this mess

I'll let you know

Re: Clear Existing Databases MacOS

PostPosted: Mon Feb 26, 2024 10:54 pm
by PaulieJ
Hello all. I've just had this invisible database / library issue occur (DR18.6.5, Mac Studio, Ventura, local thunderbolt storage) and it had me stumped for quite a while. Exactly the same behaviour and system messages as above.

SOLUTION (for now): Similar to the above, I manually altered the dblist.conf preference file so that the 'local' library was on the final line. This made the library visible in the side panel the next time I started Resolve. It seems to be persistent until disconnecting the library.

I wanted to try to replicate the issue and observe exactly what disappeared and when, so I disconnected the 'disappearing' library (let's call it library A) from the project manager window and checked the dblist.conf file. The file had apparently updated as it should and the library A entry was removed. I then tried to reconnect A, and a subtle bug appeared: the projects area to the right of the library list did indeed display the correct content for A (just a duplicated template file in this case), but the library panel was highlighting the wrong library (B), that was already connected from a previous session. It was located on the same drive, in a different folder, but completely unrelated otherwise.

I clicked into another connected library C randomly, and then immediately back into B, and the displayed projects reverted back to the actual, correct projects on disk for library B. It was like I briefly saw a ghost image of library A projects which disappeared after clicking away.

Checking the dblist.conf file again showed it added library A as the last entry, just as before. So it seems anything underneath the Local library is not displayed in the library list of the project manager.

Def seems like a bug to me! Hope this is useful info for someone. Apologies if all the 'library this and library that' was a bit soporific.

Paul

Re: Clear Existing Databases MacOS

PostPosted: Tue Feb 27, 2024 1:31 am
by Joe Shapiro
Great debugging effort!
I hope this is enough for BMD to replicate and fix the issue.