Resolve 18 Not Launching on Mac

Hello,

A few days ago I received an error in my Resolve Project on 18.0.4. It said I could not be in the project while sharing with another user. It froze. I force quit and tried to restart the program. Since then, I have not been able to get past the launch screen. It just stops loading and quits. I went back and installed version 18.0. Same thing. I have not tried anything else.

Before I go crazy and think I need to reinstall my OS, I am wondering what else can be done. In the middle of a pretty big project for myself.

Specs:
iMac (Retina 5K, 27-inch, 2017)
Processor 4.2 GHz Quad-Core Intel Core i7
Memory 64 GB 2400 MHz DDR4
Startup Disk is 4TB Solid State
Graphics Radeon Pro 580 8GB

OS Monterey v 12.5.1

Logs attached.

[Dwaine Maggart]

Logs show you were previously running 18.0.1 Studio, not 18.0.4.

And now you have the free version of 18.0 installed.

I would suggest you install the Studio version of 18.0.4, and see what that does. And if that still doesn't work, send another log from that attempt.

Also send this file:

/Users/johnmccarthy/Library/Preferences/Blackmagic Design/DaVinci Resolve/dblist.conf

Note that /Users/johnmccarthy/Library is a hidden folder, and you'll need to do this to see hidden folders in Finder to be able to access the dblist.conf file:

Press Command + Shift + . (period) to make the hidden files appear.

I've just downloaded the newest version of DaVinci Resolve, and it doesn't even come up with a crash report or anything, just the logo appears in the lower menu, bounces few times, stops and nothing happens...

I'm using Mac OS Monterey 12.5

Have downloaded the latest version of DaVinci Resolve - how can I solve this problem?

[Dwaine Maggart]

Did you download Resolve from the BMD website or from the Apple App Store?

Did you download the Studio version?

hello, I installed DaVinci Resolve 18 studio and all the above version and does not open... I sent the report but no one replied... I have a MacBook Pro 16inc 2019 and does not open.

I also have another Mac and I don't have any problem, here is the log

dblist.conf



thanks

[Dwaine Maggart]

That's not a log, just a helpful file that's not included in the log.

Assuming you are using Resolve downloaded from the BMD site, and not Apple App Store Resolve:

Open Finder and navigate to /Library/Application Support/Blackmagic Design/DaVInci Resolve and double click the CaptureLogs.app app. That will create a DaVinci Resolve log file on your Desktop. Send us that file.

Can you please help me? Davinci won’t even open anymore and I was just making videos a week ago and now this. I started to get a critical save error

[Dwaine Maggart]

Are you using Apple App Store Resolve, or Resolve from the BMD web site? What version?

If you are NOT using Apple App Store Resolve, open Finder, and navigate to /Library/Application Support/Blackmagic Design/Davinci Resolve and run CaptureLogs.app by double clicking it. It will generate a Resolve log file on the Desktop. The file might be small enough to attach here. If not, put it on a file sharing site and provide a link to the file here.

Im using DR 18 pro from the site ,not the app store.

[Dwaine Maggart]

Somehow your Resolve config.dat file has become corrupted, and that's what's preventing Resolve from starting.

Fortunately, there is a backup file that is OK. We just need to make a copy of that and rename it.

These files are located in a hidden folder, so we need to make hidden folders and files visible in Finder. To do that, do the following:

Press Command + Shift + . (period) to make the hidden files and folders appear.

Once you've done that, in Finder navigate to this folder:

/Users/PEREZIDENT/Library/Preferences/Blackmagic Design/DaVinci Resolve

Right click the config.dat file and select Move to Trash

Then right click the config.dat.bak file and select Duplicate

Then right click the new config.dat.bak copy file and select Rename and rename the file config.dat

Now Resolve should launch.

If you still have an issue with Resolve launching, please send another Resolve log file.

holy cow! thank you so much my friend! I appreciate that very much! it WORKED!

Hey guys just found this thread. I have trouble opening DR on M2 Mac too.
Maybe you can help me further.
I couldn't locate CaptureLogs.app but here is my ResolveDebug.txt, maybe that's sufficent.

[0x1dd158100] | Main | INFO | 2023-02-14 13:43:22,360 | Running DaVinci Resolve v18.1.3.0008 (macOS/Clang arm64)
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:22,360 | BMD_BUILD_UUID 939518c7-e3aa-47e8-9cb9-747365cbf2bb
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:22,360 | BMD_GIT_COMMIT a312479fae641d54896fa6c21b341a3dedf446b5
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,407 | Starting GPUDetect 1.2_3-a1
[0x1dd158100] | GPUDetect | ERROR | 2023-02-14 13:43:22,409 | Failed to query IOKit monitor information
[0x1dd158100] | GPUDetect | ERROR | 2023-02-14 13:43:22,410 | Failed to query IOKit monitor information
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | Done in 2 ms.
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | Detected System:
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | - OS: MacOS 13.2 (Build 22D49)
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | - Model: Mac14,6
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | - System ID: 680f745c-d521-52b6-8676-1e1a2281f37c
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | - CPU: Apple M2 Max, 12 threads, arm64
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | - RAM: 19.9 GiB used of 32 GiB
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | Detected 1 GPUs:
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | - "Apple M2 Max" (gpu:27f6c28a.fcb9960f) <- Main Display GPU
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | Integrated, 21.3 GiB VRAM
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | Matches: CoreGraphics, Metal, OpenCL
[0x1dd158100] | GPUDetect | INFO | 2023-02-14 13:43:22,410 | Detected 0 monitors:
[0x1dd158100] | Main.GPUConfig | INFO | 2023-02-14 13:43:22,411 | Compute API set to automatic, defaulting to Metal.
[0x1dd158100] | Main.GPUConfig | INFO | 2023-02-14 13:43:22,411 | Selected compute API: Metal
[0x1dd158100] | Main.GPUConfig | INFO | 2023-02-14 13:43:22,411 | Automatic GPU Selection:
[0x1dd158100] | Main.GPUConfig | INFO | 2023-02-14 13:43:22,411 | - "Apple M2 Max" (gpu:27f6c28a.fcb9960f)
[0x1dd158100] | IO | INFO | 2023-02-14 13:43:22,411 | RED InitializeSdk with library path at /Applications/DaVinci Resolve/DaVinci Resolve.app/Contents/Libraries
[0x1dd158100] | IO | INFO | 2023-02-14 13:43:22,554 | R3DAPI 8.3.1-52407 (20220725 Ma64S) R3DSDK 8.3.1-52407 (20220725 Ma64D CNBN) RED METAL 8.3.1-52408 (20220725) [/Applications/DaVinci Resolve/DaVinci Resolve.app/Contents/Libraries/] init is successful
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:22,554 | 0 RED rocket cards available
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:22,555 | Decklink model name: '', version: ''
[0x1dd158100] | DVIP | INFO | 2023-02-14 13:43:22,555 | DVIP release/18.1.3 build 5 (ad1e1739a9e28e25ce40639a5e6aa10eeb0d1b2c). Release, version 18.1.3.
[0x16ffcb000] | IO | INFO | 2023-02-14 13:43:22,555 | Using DNxHR library v2.7.3.27r
[0x1700e3000] | SyManager | ERROR | 2023-02-14 13:43:22,556 | GetProjectLibraries() - Access token is empty
[0x16ff3f000] | Fusion | INFO | 2023-02-14 13:43:23,718 | Fusion Build: 111ccae0_0007 (Feb 3 2023 14:52:24)
[0x1705cf000] | Fusion | INFO | 2023-02-14 13:43:23,723 | fusionsystem: = "/Applications/DaVinci Resolve/DaVinci Resolve.app/Contents/Libraries/Fusion/libfusionsystem.dylib"
[0x1705cf000] | Fusion | INFO | 2023-02-14 13:43:23,736 | FusionLibs: = "/Applications/DaVinci Resolve/DaVinci Resolve.app/Contents/Libraries/Fusion/"
[0x1705cf000] | Fusion | INFO | 2023-02-14 13:43:23,736 | UserData: = "/Users/joelbeicher/Library/Application Support/Blackmagic Design/DaVinci Resolve/Fusion"
[0x1705cf000] | Fusion | INFO | 2023-02-14 13:43:23,736 | Profiles: = "UserData:Profiles/"
[0x16ffcb000] | IO | INFO | 2023-02-14 13:43:23,870 | IO codec library load completed in 1315 ms.
Attribute Qt::AA_ShareOpenGLContexts must be set before QCoreApplication is created.
[0x170917000] | DbCommon2 | INFO | 2023-02-14 13:43:23,976 | Loading dblist file: /Users/joelbeicher/Library/Preferences/Blackmagic Design/DaVinci Resolve/dblist.conf
QIODevice::read (QFile, "/Users/joelbeicher/Library/Preferences/Blackmagic Design/DaVinci Resolve/activedb.conf"): device not open
[0x170917000] | DbCommon2 | ERROR | 2023-02-14 13:43:23,987 | No valid project library connection in /Users/joelbeicher/Library/Preferences/Blackmagic Design/DaVinci Resolve/dblist.conf for this application version!
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:23,995 | Finished loading Application style sheet
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:24,081 | Show splash screen
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:24,081 | Show splash screen message: Starting Up
*********** WITH DIRECT I/O SWITCHED ON!
*********** WITH DIRECT I/O SWITCHED ON!
[0x1dd158100] | IO | INFO | 2023-02-14 13:43:24,206 | Adding directory /Volumes to directory watching list
Local.Speed.Debug switched OFF - ''
[0x177f9b000] | LeManager | INFO | 2023-02-14 13:43:24,770 | 521, 29
[0x1dd158100] | BtCommon | INFO | 2023-02-14 13:43:24,770 | Memory config: reserved=4000M pinned=3000M log=0
[0x1dd158100] | BtCommon | INFO | 2023-02-14 13:43:24,770 | Using default pooled memory manager
[0x2a8c03000] | BtCommon | INFO | 2023-02-14 13:43:24,770 | BtResourceManager Process Thread Started
[0x1dd158100] | IO | INFO | 2023-02-14 13:43:25,173 | Setting codec capacity (0)
[0x1dd158100] | SyManager | INFO | 2023-02-14 13:43:25,174 | Total: 20, NumDtThreads: 8, NumComms: 0, NumSites: 1

[0x1dd158100] | SyManager | INFO | 2023-02-14 13:43:25,174 | Lookaheads -> playback = 20, record = 20, stop = 2

Sy High Command Handler Thread ----- (11433652224)
SY high priority cmd handler thread starts: A97FB000
Sy Low Command Handler Thread ----- (11443187712)
SY low priority cmd handler thread starts: AA113000
Sy Data Handler Thread ----- (11443761152)
SY data handler thread starts: AA19F000
Gs High Command Handler Thread ----- (11445481472)
GS high priority cmd handler thread starts: AA343000
Gs Low Command Handler Thread ----- (11446054912)
GS low priority cmd handler thread starts: AA3CF000
[0x2aa45b000] | GsManager | INFO | 2023-02-14 13:43:25,174 | Gs Processor Thread ----- (11446628352)

GS processor thread starts: AA45B000
Local.Speed.Verbose switched OFF - ''
Dp High Command Handler Thread ----- (11447201792)
DP high priority cmd handler thread starts: AA4E7000
Dp Low Command Handler Thread ----- (11450593280)
DP low priority cmd handler thread starts: AA823000
Dt Low Command Handler Thread ----- (11451740160)
DT low priority cmd handler thread starts: AA93B000
Dt High Command Handler Thread ----- (11451166720)
DT high priority cmd handler thhread starts: AA8AF000
[0x1dd158100] | DtManager | INFO | 2023-02-14 13:43:25,174 | Using 8 generic IO threads
[0x2ab387000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Data Handler Thread Started
DT data handler thread starts: AB387000
[0x1dd158100] | DtManager | INFO | 2023-02-14 13:43:25,174 | Total of 16 IO threads (including 8 generic and 8 Red decode threads)
[0x2ab413000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab49f000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab5b7000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab6cf000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab52b000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2abb2f000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2abbbb000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2abcd3000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
Ls High Command Handler Thread ----- (11473432576)
Ls Data Handler Thread ----- (11474579456)
Ls Low Command Handler Thread ----- (11474006016)
LS low priority cmd handler thread starts: ABE77000
Ls Low Command Handler Thread ----- (11476135936)
LS low priority cmd handler thread starts: AC07F000
LS data handler thread starts: ABF03000
Ls High Command Handler Thread ----- (11475562496)
Ls Data Handler Thread ----- (11476709376)
LS data handler thread starts: AC10B000
Ls High Command Handler Thread ----- (11477282816)
[0x2ab873000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
Ls Low Command Handler Thread ----- (11477856256)
LS low priority cmd handler thread starts: AC223000
Ls Data Handler Thread ----- (11478429696)
Mem Data Transmitter Thread ----- (11479003136)
Mem data transmitter thread starts: AC33B000
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:25,175 | Show splash screen message: Loading Project Libraries
[0x2aba17000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab98b000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2abaa3000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab643000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab75b000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2abc47000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab7e7000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2abd5f000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ab8ff000] | DtManager | INFO | 2023-02-14 13:43:25,174 | Dt Worker Thread Started
[0x2ac2af000] | GPU.MultiBoardMgr | INFO | 2023-02-14 13:43:25,176 | Let There Be Metal Light!
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:25,178 | Show splash screen message: Initializing system components
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:25,180 | Show splash screen message: Loading video codecs
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:25,181 | Show splash screen message: Loading video plugins
[0x1dd158100] | UI.GLContext | INFO | 2023-02-14 13:43:25,183 | Creating shared OpenGL context for this thread (1 total).
[0x2aa087000] | IO | INFO | 2023-02-14 13:43:25,191 | HW ProRes capability is present (Decoding: enabled)
[0x2aa087000] | IO | INFO | 2023-02-14 13:43:25,191 | IO codec initialization completed in 10 ms.
[0x1dd158100] | UI.GLContext | INFO | 2023-02-14 13:43:25,251 | Initialized OpenGL 2.1 (requested 2.0) on device 'Apple Apple M2 Max'
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:25,251 | Show splash screen message: Loading Fairlight Engine
[0x2ac2af000] | GPU.MultiBoardMgr | INFO | 2023-02-14 13:43:25,251 | Initializing Metal board manager for Main Display GPU gpu:27f6c28a.fcb9960f.
[0x2ad1fb000] | GPU.SingleBoardMgr | INFO | 2023-02-14 13:43:25,387 | Board manager thread for "Apple M2 Max" (gpu:27f6c28a.fcb9960f) is ready.
[0x2ac2af000] | UI.GLInterop | INFO | 2023-02-14 13:43:25,387 | OpenGL interop was initialized.
[0x2ac2af000] | UI.GLInterop | INFO | 2023-02-14 13:43:25,387 | OpenGL interop was initialized.
[0x2ac2af000] | GPU.MultiBoardMgr | INFO | 2023-02-14 13:43:25,387 | Enabled Metal pinned memory.
LS data handler thread starts: AC2AF000
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.249(000): Device UID:14-3F-A6-61-58-77:input "WH-XB900N" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.250(000): Device UID:14-3F-A6-61-58-77:output "WH-XB900N" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.250(000): Device UID:26CD1276-0000-0000-021E-010380502378 "PL3493WQ" from "IVM"
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.252(002): Device UID:BF568F24-731B-41DB-932E-AC7E260BC71A "NDI Audio" from "NewTek"
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.252(000): Device UID:BuiltInMicrophoneDevice "MacBook Pro-Mikrofon" from "Apple Inc."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.253(001): Device UID:BuiltInSpeakerDevice "MacBook Pro-Lautsprecher" from "Apple Inc."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.254(001): Device UID:MSLoopbackDriverDevice_UID "Microsoft Teams Audio" from "Microsoft Corp."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.255(001): Device UID:tv.airbeam.audiodriver_v2_2 "AirBeamTV Audio" from "AirBeamTV B.V."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,685 | 00.00.00.255(000): Device UID:zoom.us.zoomaudiodevice.001 "ZoomAudioDevice" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,886 | 00.00.00.482(000): Device UID:14-3F-A6-61-58-77:input "WH-XB900N" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,886 | 00.00.00.482(000): Device UID:14-3F-A6-61-58-77:output "WH-XB900N" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,886 | 00.00.00.483(001): Device UID:26CD1276-0000-0000-021E-010380502378 "PL3493WQ" from "IVM"
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,886 | 00.00.00.484(001): Device UID:BF568F24-731B-41DB-932E-AC7E260BC71A "NDI Audio" from "NewTek"
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,886 | 00.00.00.484(000): Device UID:BuiltInMicrophoneDevice "MacBook Pro-Mikrofon" from "Apple Inc."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,886 | 00.00.00.485(001): Device UID:BuiltInSpeakerDevice "MacBook Pro-Lautsprecher" from "Apple Inc."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,886 | 00.00.00.486(001): Device UID:MSLoopbackDriverDevice_UID "Microsoft Teams Audio" from "Microsoft Corp."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.487(001): Device UID:tv.airbeam.audiodriver_v2_2 "AirBeamTV Audio" from "AirBeamTV B.V."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.488(001): Device UID:zoom.us.zoomaudiodevice.001 "ZoomAudioDevice" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.564(000): Device UID:14-3F-A6-61-58-77:input "WH-XB900N" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.564(000): Device UID:14-3F-A6-61-58-77:output "WH-XB900N" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.564(000): Device UID:26CD1276-0000-0000-021E-010380502378 "PL3493WQ" from "IVM"
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.565(001): Device UID:BF568F24-731B-41DB-932E-AC7E260BC71A "NDI Audio" from "NewTek"
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.565(000): Device UID:BuiltInMicrophoneDevice "MacBook Pro-Mikrofon" from "Apple Inc."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.565(000): Device UID:BuiltInSpeakerDevice "MacBook Pro-Lautsprecher" from "Apple Inc."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.566(001): Device UID:MSLoopbackDriverDevice_UID "Microsoft Teams Audio" from "Microsoft Corp."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.567(001): Device UID:tv.airbeam.audiodriver_v2_2 "AirBeamTV Audio" from "AirBeamTV B.V."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:25,887 | 00.00.00.567(000): Device UID:zoom.us.zoomaudiodevice.001 "ZoomAudioDevice" from ""
[0x1dd158100] | Fairlight | INFO | 2023-02-14 13:43:26,061 | 00.00.00.806(000): Running Fairlight (82a792cf642ca3350ba814d7c20c9dbf819bbae0)
[0x1dd158100] | FairlightLoader | INFO | 2023-02-14 13:43:26,061 | Fairlight lib initialized in 808 ms.
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.675(001): Device UID:14-3F-A6-61-58-77:input "WH-XB900N" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.675(000): Device UID:14-3F-A6-61-58-77:output "WH-XB900N" from ""
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.675(000): Device UID:26CD1276-0000-0000-021E-010380502378 "PL3493WQ" from "IVM"
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.676(001): Device UID:BF568F24-731B-41DB-932E-AC7E260BC71A "NDI Audio" from "NewTek"
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.676(000): Device UID:BuiltInMicrophoneDevice "MacBook Pro-Mikrofon" from "Apple Inc."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.676(000): Device UID:BuiltInSpeakerDevice "MacBook Pro-Lautsprecher" from "Apple Inc."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.677(001): Device UID:MSLoopbackDriverDevice_UID "Microsoft Teams Audio" from "Microsoft Corp."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.677(000): Device UID:tv.airbeam.audiodriver_v2_2 "AirBeamTV Audio" from "AirBeamTV B.V."
[0x2ad287000] | Fairlight | INFO | 2023-02-14 13:43:26,088 | 00.00.00.678(000): Device UID:zoom.us.zoomaudiodevice.001 "ZoomAudioDevice" from ""
All textures are loaded : 1.
[0x2c50eb000] | UI.GLContext | INFO | 2023-02-14 13:43:26,125 | Creating shared OpenGL context for this thread (2 total).
[0x2c50eb000] | UI.GLIO | INFO | 2023-02-14 13:43:26,126 | Initialized MainPlayer OpenGL I/O on Metal device 'Apple M2 Max'
[0x1dd158100] | UI.GLIO | INFO | 2023-02-14 13:43:26,126 | MainPlayer: OpenGL I/O setup done.
[0x2c5187000] | UI.GLContext | INFO | 2023-02-14 13:43:26,126 | Creating shared OpenGL context for this thread (3 total).
[0x2c5187000] | UI.GLIO | INFO | 2023-02-14 13:43:26,127 | Initialized AuxPlayer OpenGL I/O on Metal device 'Apple M2 Max'
[0x1dd158100] | UI.GLIO | INFO | 2023-02-14 13:43:26,127 | AuxPlayer: OpenGL I/O setup done.
[0x2c522b000] | UI.GLContext | INFO | 2023-02-14 13:43:26,127 | Creating shared OpenGL context for this thread (4 total).
[0x2c522b000] | DVIP | INFO | 2023-02-14 13:43:26,128 | CheckImageFromBufferSupported Test: Failed, computed '2/256' correct values!
[0x2c522b000] | UI.Scopes | INFO | 2023-02-14 13:43:26,128 | Initialized GPU Scopes Manager on Metal device 'Apple M2 Max'
[0x1dd158100] | UI.MenuBar | WARN | 2023-02-14 13:43:26,175 | Main menu action [workspaceLayoutFusion_sub001Default]'s slot is not defined: workspaceLayoutFusion_sub001Default_triggered()
[0x1dd158100] | FusionUtils | WARN | 2023-02-14 13:43:26,180 | Fusion DoAction ACTION_SET_FUSION_HOTKEY ignored, init not completed
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:26,193 | Show splash screen message: Loading Project Settings
SY panel handler thread starts: AA2B7000
[0x1dd158100] | UI | WARN | 2023-02-14 13:43:26,288 | Failed to find value '0' in combo-box
[0x2a8e33000] | Fusion | INFO | 2023-02-14 13:43:27,307 | 248 templates scanned in 0.08 secs
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:27,545 | Show splash screen message: Loading Media Page
Warning: Setting a new default format with a different version or profile after the global shared context is created may cause issues with context sharing.
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:27,585 | Action [fairlightBusStructure] is not a global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:27,585 | Action [fairlightBusStructure] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:27,585 | Action [fairlightImmersiveGenerateImmersiveMaster] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:27,585 | Action [fairlightImmersiveRendererSettings] is not a valid global action
[0x1dd158100] | UI.FairlightInterface | WARN | 2023-02-14 13:43:27,627 | SetActionEnabled: Failed to find action [viewTimelineScrollingFixed]'s action connector for handler Id [1]
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:27,690 | Show splash screen message: Loading Cut Page
libpng warning: iCCP: known incorrect sRGB profile
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:27,798 | Show splash screen message: Loading Edit Page
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:27,898 | Show splash screen message: Loading Fusion Page
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:27,945 | Show splash screen message: Loading Fairlight Page
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:28,014 | Show splash screen message: Loading Color Page
[0x1dd158100] | UI | INFO | 2023-02-14 13:43:28,049 | Not creating special GL widget for screen 0
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionDolbyVisionAnalyzeAllShots] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionDolbyVisionAnalyzeSelectedShots] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionDolbyVisionAnalyzeSelectedAndGroup] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionDolbyVisionAnalyzeCurrentFrame] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionHDR10PlusAnalyzeAllShots] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionHDR10PlusAnalyzeSelectedShots] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionHDR10PlusAnalyzeSelectedAndGroup] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionHDR10PlusAnalyzeCurrentFrame] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionHDRVividAnalyzeAllShots] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionHDRVividAnalyzeSelectedShots] is not a valid global action
[0x1dd158100] | UI.ActionManager | WARN | 2023-02-14 13:43:28,323 | Action [sessionHDRVividAnalyzeCurrentFrame] is not a valid global action
[0x1dd158100] | UI | WARN | 2023-02-14 13:43:28,353 | Failed to find value '8192' in combo-box
[0x1dd158100] | UI | WARN | 2023-02-14 13:43:28,402 | Failed to find value '100' in combo-box
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:28,741 | Show splash screen message: Loading Waveform Monitor
[0x1dd158100] | ControlPanel | INFO | 2023-02-14 13:43:28,855 | Switched Control Panel to mode Primary YSFX
****************** Flushing GPU Buffers
[0x1dd158100] | Main | INFO | 2023-02-14 13:43:28,909 | Show splash screen message: Loading Audio Plugins
[0x1dd158100] | UI | INFO | 2023-02-14 13:43:28,955 | Launching project manager
[0x1dd158100] | SyManager.Signals | INFO | 2023-02-14 13:43:28,955 | Main view page is changed to 12
2023-02-14 13:43:28.960 Resolve[81862:21644749] Invalid state set [-100].
2023-02-14 13:43:28.962 Resolve[81862:21644749] Invalid state set [-100].
qt.qpa.openglcontext: Could not create NSOpenGLContext with shared context, falling back to unshared context.
qt.qpa.openglcontext: Failed to create NSOpenGLContext


==========[CRASH DUMP]==========
#TIME Tue Feb 14 13:43:29 2023 - Uptime 00:00:04 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve v18.1.3.0008 (macOS/Clang arm64)
#BMD_ARCHITECTURE arm64
#BMD_BUILD_UUID 939518c7-e3aa-47e8-9cb9-747365cbf2bb
#BMD_GIT_COMMIT a312479fae641d54896fa6c21b341a3dedf446b5
#BMD_UTIL_VERSION 18.1.3.0008
#OS macOS

0 Resolve 0x0000000100157200 Resolve + 438784
1 Resolve 0x000000010015651c Resolve + 435484
2 libsystem_platform.dylib 0x0000000181bfc2a4 _sigtramp + 56
3 libfusionsystem.dylib 0x000000016805bf14 _ZN6Fusion11GLContext3D6ObtainEv + 40
4 libfusionsystem.dylib 0x0000000168583b04 _ZN6Fusion9GLTools3D4InitEPNS_9FusionDocE + 896
5 libfusionsystem.dylib 0x000000016843dfe0 ffi_FusionAppPurgeCache + 62188
6 libfusionsystem.dylib 0x00000001688da240 _ZN6Fusion3Job3RunEiRNS_7TagListE + 380
7 libfusionsystem.dylib 0x00000001688d9430 _ZN6Fusion10JobManager6DoWorkEbb + 388
8 libfusionsystem.dylib 0x00000001688d9148 _ZN6Fusion13InternalEvent17SaveEventControlsEPNS_7TagListE + 28064
9 fusionscript.so 0x000000011a3b0b84 _ZN6Fusion12FusionScript6Thread5StartEv + 96
10 fusionscript.so 0x000000011a37227c _ZN6Fusion8Platform9NewThreadEPFyPvES1_jPy + 440
11 libsystem_pthread.dylib 0x0000000181bce06c _pthread_start + 148
12 libsystem_pthread.dylib 0x0000000181bc8e2c thread_start + 8
Signal Number = 11

================================
Attribute Qt::AA_ShareOpenGLContexts must be set before QCoreApplication is created.
UiCss::Parser - Failed to load file ":/Stylesheet/FairlightWidgets"
log4cxx: No appender could be found for logger (Main).
log4cxx: Please initialize the log4cxx system properly.

It's a lil bit frustrating, honestly.
Appreciate any hints.
Thx.

[Dwaine Maggart]

Can't help without a Resolve diagnostics log.

CaptureLogs.app is in the /Library/Application Support/Blackmagic Design/DaVinci Resolve folder. Double click it to run it. It will put a Resolve logs .tgz file on your Desktop.

[Peter Chamberlain]

Joel, review the FAQs for log info, post links to files please.. not a long list of text that cant be opened in another app.

Thx for answering. After trying multiple times downloading from different sources it suddenly worked with the original one from there website. It seems like there is a different internal problem of my internal gpu hardware (i guess, not sure though). I had gpu related problems in the past days, so I guess I'll check out apple support next .

Maybe someone here experienced same problems with Apple M2 Max | 32GB | Ventura 13.2

Hello! I am encountering a similar problem, and I am not sure how to solve it. I installed Davinci Resolve for the first time, and when I try to launch it, it loads for a bit and then crashes.

Log file attached

[Dwaine Maggart]

Open Finder, and then press the <COMMAND>, <SHIFT> and <.> (period) keys at the same time to enable showing hidden files and folders.

Then navigate to this folder: /Users/andreeairimia/Library/Preferences/Blackmagic Design

Rename the DaVinci Resolve folder to DaVinci Resolve.tmp

Now start Resolve and see if it works. If not, send another log file.

Hey Dwayne!
I'm facing the same problem on my Mac.... it is opening and getting a unexpected quit message without any error number...
I tried some of your suggestions here and no avail...

here it follows my log

[Dwaine Maggart]

Is there some reason you are using Resolve 18 beta 4 code? You should not be using that.

Install the current 18.1.4 Studio version and see what that does.

If that still won't launch, the in Finder, go to this folder:

/Users/isteve/Library/Preferences/Blackmagic Design

and rename the DaVinci Resolve folder to DaVinci Resolve.bak and see if Resolve will launch then.

Just to note, the folder path above is in a hidden folder path. You'll need to press the <CMD> and <SHIFT> and <.> keys simultaneously to enable showing hidden files/folders.

iv got the same problem.
davinci 18.1.4 from the site
m1 16gb macOS 13.3.1
thanks for your help

[Dwaine Maggart]

Can you send me this file?

/Users/ronmalamud/Library/Preferences/Blackmagic Design/DaVinci Resolve/dblist.conf

/Users/ronmalamud/Library is a hidden folder. With Finder open, you'll need to press the <CMD> and <SHIFT> and <.> (period) keys simultaneously to see hidden files and folders.

can't send the file, it inside the zip.

[Dwaine Maggart]

It appears there is an issue with the Project Library called "current" which is in this path:

/Users/ronmalamud/Documents/Resolve Project Library 2

If you open the dblist.conf file in a text editor, you'll see an * in that project library name.

Delete that *, and put an asterisk after the first colon in the top project library name, like this:

Local Database:/Users/ronmalamud/Library/Application Support/Blackmagic Design/DaVinci Resolve/Resolve Disk Database:*:::DISK

The * indicates the active project library. After making this change, when you launch Resolve, it will have the Local Database project library selected. If it launches OK with that, it indicates an issue with the project library called current.

still not work
Also Iv tried to reinstall

[Dwaine Maggart]

In Finder, go to this folder:

/Users/ronmalamud/Library/Preferences/Blackmagic Design

And rename the DaVinci Resolve folder to DaVinci Resolve.old

Now when you start Resolve, it will create a new preferences folder with factory defaults. Does that work?

it work now, thank you very much!

Davinci resolve 18.1.4 is no longer opening any projects.
It's started when I was using DR17.
The problem disappeared after updating to 18.1.4.
Now 1 day later the same problem reappears.

I attached a log file

Help would be greatly appreciated


PS: can't seem to upload any attachments here: txt pdf log > not allowed ???

Hello, I've just downloaded resolve studio 18.5 beta on mac from the BMD website. I've uninstalled and re-installed multiple times and even deleted all Blackmagic files from application support folder however every time I open the application it gets stuck on 'loading audio plugins' PLEASE HELP

Hello,

I have a similar problem: When trying to launch Resolve, it just does not open. I get an error message saying:

“DaVinci Resolve.app” is damaged and can’t be opened. This file was downloaded on an unknown date."

Here is a Crash log:

https://www.dropbox.com/s/wbjy7dd6tdr0qk5/DaVinci-Resolve-logs-20230423-233250.tgz?dl=0

Hi,
I am having a similar problem with my brand new Apple M2 Pro running with Ventura 13.2.1 32GB.
I downloaded the Resolve 18 version, when clicking on the icon, it jumps up once and nothing happens. Downloaded the 18.5 beta version, same thing. I have done this a few times, same scenario.
What can I do to get this up and running asap please?
Thank you!
Best, S

[Dwaine Maggart]

Here is a screen shot showing the location of the CaptureLogs app. After running that, the file will be placed on your Desktop. Provide a Google Drive link to that file.

Note that at the bottom of the screen shot is the actual file path. My system drive is called Monterey. Your system drive will likely have a different name. But the rest of the path will be the same.

Resolve_CaptureLogs_File_Location.png (52.14 KiB) Viewed 12480 times

Hey Dwaine,

I'm having similar issues since I updated to the latest MacOS

Log file here:
https://drive.google.com/file/d/1Nrv1cT ... sp=sharing (sorry apparently I can't post URLs)

Any help is appreciated!

[Dwaine Maggart]

Resolve crashing is related to an error in the Mac AVFCapture subsystem.

Do you have any external video capture related devices connected to the MBP? Or anything at all?

Please send a Mac System Information .spx file. To generate that, select the "About This Mac" menu. Then click More Info. Then scroll down to the bottom of that list and click System Report. Then in the System Information menus at the top of the screen, select the File - Save menu. This will create a .spx file with that info.

Also, open Terminal and run this command:

kmutil inspect | grep -v com.apple

Make the terminal window wide enough that nothing is line wrapping, then grab a screenshot of the Terminal window and send that.

Dear Dwaine, is that an issue under Ventura only?

[Dwaine Maggart]

Hard to know for sure. Certainly a possibility.

Last good log was from May 30, with Monterey 12.6.5.

All the crash logs are using Ventura 13.4.

Did the OS upgrade cause the issue? Or has something else been changed at the same time?

I'm sure there was a compelling reason to make the upgrade to Ventura...

Ventura certainly works with Resolve 18.1.4 on lots of systems. But maybe something specific on this 16.2 MBP, either hardware or software doesn't like Ventura and Resolve. Maybe the requested info will provide a clue.

Hey Dwaine,

I've put the .spx and terminal output here: https://drive.google.com/drive/folders/ ... sp=sharing

Please let me know if there's anyway to fix this and thanks again

Hello!

I have a similar Problem. Can't go past the starting screen. I didn't do any big updates or anything at all really.

Could you tell me whats the problem?

Here are is my log file

DaVinci-Resolve-logs-20230613-111935.tgz

(230.99 KiB) Downloaded 132 times

[Dwaine Maggart]

Going back to Monterey would probably fix it.

I see a mention in the ASL log about a Solstice Audio Plugin. Solstice appears to be software from Mersive that allows multiple users to share a display.

But I don't see anything about Mersive or Solstice in the Applications list. But I wonder if you are aware of anything like that on the system, and if removing that would have any effect.

Because Resolve is being upset by some AVFoundation system call, and that's the only obvious thing in the ASL log that might be related to the AVFCapture related crash.

Although the Resolve log audio device enumeration also shows Microsoft Teams Audio and Zorro Pro related audio devices, and I suppose either of those could also be involved with an AVFCapture function.

Actually, it appears that the Zorro Pro thing is a Bluetooth connected headset. That would be worth disconnecting, to see if that has any effect.

Hello,
I have a same problem to lauch my app on MOJAVE, RESOLVE 17.4.5
I click on the icon and nothing starts.
Here is attached the logs

Many thanks for the support

[Dwaine Maggart]

Your config.dat file has gotten corrupted. There is a good backup copy. We just need to copy that to config.dat

In Finder, navigate to this folder:

/Users/chrismarker/Library/Preferences/Blackmagic Design/DaVinci Resolve

This will be a hidden folder, so press the <SHIFT><COMMAND><.> keys at the same time, to enable showing hidden files/folders in Finder.

Once in the folder, delete the config.dat file. Then right click the config.dat.bak file and select Duplicate.

Rename the duplicate file to config.dat

Now Resolve should start. If it doesn't, send another Resolve log file.

Dwaine Maggart! Thank you so much. I had all the problems everyone in this thread with the 18.5 beta. I deleted and renamed the config.dat, no luck. What allowed me to open it was renaming the davinci resolve file to Davine Resolve.tmp. Thanks so much!!

Hello. I have a problem. I have a .drp file that I can't open. I didn't know about "file management" I moved the file, reopened it and apparently it got corrupted. All other projects were removed from the tray. I was able to open it once again by deleting the entire BMD container from the library folder, I edited the video. Now I want to open the same .drp file and I can't. Can you help me?

[Dwaine Maggart]

Put the drp file on a file sharing site and send a link to the file and I'll take a look at it.

Thanks Dwayne, it works for me !
All the best,
Benjamin

Hello, same problem - Davinci Resolve studio wouldn't open
I am using Catalina

Its been working fine, I have a big project and recently I moved some of the files to the smaller external drive to edit on the go ( in the same timeline and other files just stayed offline) it might have caused the problem, allthough it worked fine for several days.

Here is a file:

Thanks in advance!

[Dwaine Maggart]

Somehow your Resolve config.dat file has become corrupted, and that's what's preventing Resolve from starting.

Fortunately, there is a backup file that is OK. We just need to make a copy of that and rename it.

These files are located in a hidden folder, so we need to make hidden folders and files visible in Finder. To do that, do the following:

Press Command + Shift + . (period) to make the hidden files and folders appear.

Once you've done that, in Finder navigate to this folder:

/Users/gleb/Library/Preferences/Blackmagic Design/DaVinci Resolve

Right click the config.dat file and select Move to Trash

Then right click the config.dat.bak file and select Duplicate

Then right click the new config.dat.bak copy file and select Rename and rename the file config.dat

Now Resolve should launch.

If you still have an issue with Resolve launching, please send another Resolve log file.

Hello, same problem - Davinci Resolve studio wouldn't open
I am using Catalina (downgrade OS)

Its been working fine for a while in catalina then I decided to upgrade to Big Sur but but turn out not liking the the OS because I am using 2014 macbook pro 16Gb ram. Then I wiped it all to reinstall catalina, I reinstalled DR18 and won't open, I launched it and disappear after a few seconds. I did reinstallation a few times but keep getting the same problem. What should I do ? any help is much appreciated

Thanks

[Dwaine Maggart]

If you are not using the Apple App Store version of Resolve, in Finder, navigate to the /Library/Application Support/Blackmagic Design/DaVinci Resolve folder and run the CaptureLogs.app app. Then send us the Resolve log file it creates on your Desktop.

Hi Dwaine,

Thank you for the reply and here is the capturelog

Hi, I'm having a similar problem. I think. I exited from resolve 18 after editing on a project and now the application is gone from my MacBook Pro. I have DaVinci Control Panels, the Manual, Blue Documents folder, Fairlight Studio, and to Uninstall. It's running with ventura 13.4.1. I downloaded resolve from the BM website.

I tried to attach the resolve logs however, the forum tells me that it's too big of a file.

I don't know what to do. First step would be to send the resolve logs. I'm just not sure how.