Davinci Resolve Studio crash when opening a project

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Toinou

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Davinci Resolve Studio crash when opening a project

PostMon Mar 20, 2023 5:51 pm

Hi, I worked on a project but it crashed when I was on a new duplicated timeline. Since this, Resolve crash everytime I tryed to open the project in the project manager. I tried everything I find on forum or Youtube and it doesn't works.
When I go to the logs file, there's a lots of lines after the last save where is it written "Failed to find value "0" in combo-box".
I hope someone will resolve my issue.
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Jim Simon

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Re: Davinci Resolve Studio crash when opening a project

PostTue Mar 21, 2023 2:47 pm

Give the FAQ a good read. It goes over some troubleshooting steps, as well as what information to post if those fail.

viewtopic.php?f=21&t=90190
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Dwaine Maggart

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Re: Davinci Resolve Studio crash when opening a project

PostTue Mar 21, 2023 10:53 pm

Try exporting the project and then Importing the drp and see if the imported project works.

If not, put the drp on a file sharing site and send a link to the file.
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enottingham

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Re: Davinci Resolve Studio crash when opening a project

PostWed Mar 22, 2023 2:10 am

Now that I installed ver 18.1.4 I am getting frequent crashes. What is the current method of documenting and reporting crashes for PC running Windows?
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Dwaine Maggart

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Re: Davinci Resolve Studio crash when opening a project

PostWed Mar 22, 2023 2:13 am

Logs and a Windows System Information .NFO file are helpful. Details below. If you have a reproducible crash, details would be helpful. If you have a crash related to a particular project, a Project Export .drp would be helpful.

In the Resolve Help menu, select "Create Diagnostics Log on Desktop"

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
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enottingham

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Re: Davinci Resolve Studio crash when opening a project

PostWed Mar 22, 2023 10:43 pm

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enottingham

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Re: Davinci Resolve Studio crash when opening a project

PostWed Mar 22, 2023 10:56 pm

Additional crash when opening a .mov file from Media Pool into timeline on Windows. Documentation at:
https://www.dropbox.com/scl/fo/8f2mawfs ... j943tlgfm4
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Username

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Re: Davinci Resolve Studio crash when opening a project

PostWed Mar 22, 2023 11:12 pm

Hi there.
Are you running windows 10 Home?
I’m not sure that’s a supported version for Resolve 18. But I’m sure someone else might chime in.
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Dwaine Maggart

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Re: Davinci Resolve Studio crash when opening a project

PostWed Mar 22, 2023 11:26 pm

There's a lot of GPU weirdness happening in the crash logs.

Can you send a project export drp of the project that ends with mile?
Dwaine Maggart
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Dwaine Maggart

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Re: Davinci Resolve Studio crash when opening a project

PostThu Mar 23, 2023 2:00 am

Windows 10 Home is OK.
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enottingham

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Re: Davinci Resolve Studio crash when opening a project

PostThu Mar 23, 2023 6:14 pm

Dwaine, that DRP file is now in the Dropbox folder at:
https://www.dropbox.com/sh/yyqdvp5u42uf ... uUVHa?dl=0
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enottingham

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Re: Davinci Resolve Studio crash when opening a project

PostSat Mar 25, 2023 5:51 pm

Pinpointing the crash issue now. Looks like it's specific to dragging .MOV (.265) files from a DJI drone into a timeline which immediately crashes Resolve. All other types of files go easily into timeline. I rolled back the GPU drivers for the Radeon RX580 to a more supposedly stable version with no improvement.

Probably just time to get a more robust GPU.
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Re: Davinci Resolve Studio crash when opening a project

PostMon Mar 27, 2023 2:12 am

I have had some interesting results with DJI encoded footage. Occasionally have needed to transcode to some more edit friendly codec like ProRes. The code they use have some undocumented differences in implementation for H264 and H 265.
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