Wed Mar 22, 2023 2:13 am
Logs and a Windows System Information .NFO file are helpful. Details below. If you have a reproducible crash, details would be helpful. If you have a crash related to a particular project, a Project Export .drp would be helpful.
In the Resolve Help menu, select "Create Diagnostics Log on Desktop"
This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).
Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.
Place both those files on a file sharing site and provide links to the files here.
If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
Blackmagic Design DaVinci Support