Compatibility with GPUs

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Peter Chamberlain

Blackmagic Design

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Re: GPUとの互換性(Compatibility with GPUs)

PostThu Jun 01, 2023 1:23 am

does this thread help?
viewtopic.php?f=21&t=180252
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Dwaine Maggart

Blackmagic Design

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Re: GPUとの互換性(Compatibility with GPUs)

PostThu Jun 01, 2023 2:01 am

If installing the AMD 23.5.1 driver does not help, then:


In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here. Make sure the links don't require access credentials.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Dwaine Maggart

Blackmagic Design

  • Posts: 11251
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: GPUとの互換性(Compatibility with GPUs)

PostFri Jun 02, 2023 4:43 pm

Download the AMD Cleanup Utility:

https://www.amd.com/en/support/kb/faq/gpu-601

Download the AMD 23.5.1 driver:

https://drivers.amd.com/drivers/whql-am ... -may24.exe

Run the AMD Cleanup Utility.

Then run the 23.5.1 driver installer.

I see there is now a 23.5.2 driver that came out yesterday. That may be OK to use, but who knows? We know the 23.5.1 driver has worked for multiple people.
Dwaine Maggart
Blackmagic Design DaVinci Support

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