Davinci Resolve crashes constantly (18.x+)

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magicAUS

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Re: Davinci Resolve crashes constantly (18.x+)

PostSat Apr 13, 2024 4:55 am

Dwaine Maggart wrote:I see you were using Resolve 18.6.6 and reverted to 18.5. Did that change anything?

And you were using the AMD 24.2.1 driver and updated to 24.3.1, Did that change anything?

Forum folks seem to think the 23.11.1 driver is stable with Resolve. I'd recommend giving that a try.

And run the AMD Driver Cleanup app or DDU before you do.


No it didn't change anything. If anything, the crashing increased in the newer the version for each. But all are unstable. I wrote this in another topic related to crashing on here, as well as Reddit.
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neurone

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Re: Davinci Resolve crashes constantly (18.x+)

PostTue Apr 16, 2024 2:39 pm

I have had to revert to Studio 18.6.4.
I get as far as the project screen, it then crashes.
Win11 fully up to date, 13thGen i5 with GTX4070 with latest Nvidia prod drivers.
18.6.5, 18.6.6 & 19.1 all crash.
Can't reach the app to generate a log file.
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Username

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Re: Davinci Resolve crashes constantly (18.x+)

PostTue Apr 16, 2024 4:03 pm

neurone wrote:I have had to revert to Studio 18.6.4.
I get as far as the project screen, it then crashes.
Win11 fully up to date, 13thGen i5 with GTX4070 with latest Nvidia prod drivers.
18.6.5, 18.6.6 & 19.1 all crash.
Can't reach the app to generate a log file.


You dont need to launch Resolve to generate logs.
Here's a good guide to follow:
viewtopic.php?f=21&t=90190
Under Logs and Windows you will find how to capture logs and NFO file.
Grew up with a Nikon FM
Resolve & Fusion Studio 18.6
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rshilts

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Re: Davinci Resolve crashes constantly (18.x+)

PostWed Apr 17, 2024 12:24 am

Anecdotal information...
It *SEEMS* that after a recent Microsoft Windows 10 automatic update - Resolve Studio 18.6 (latest) started becoming unstable even in the edit page (6 video tracks, 8 audio tracks) even with the color grading turned off (and always using proxies).
I'd sometimes get looooong waits when moving the play head, even Windows would ask whether I wanted to continue waiting. 95% of the time, waiting a bit longer would pick things back up, but occasionally Resolve would just disappear.
Fortunately, the databases have not been corrupted (yet) - still always do backups though...
Just anecdotal...
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magicAUS

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Re: Davinci Resolve crashes constantly (18.x+)

PostThu Apr 18, 2024 7:03 am

I have swapped from AMD 6700 XT to NVIDIA GPU (4070 Ti Super) and Resolve 19.08B (Beta). So far, it's stable.
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neurone

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Re: Davinci Resolve crashes constantly (18.x+)

PostFri Apr 19, 2024 2:55 pm

Mine still crashes with any version from 18.6.5 onwards, it gets to the project screen and goes within a second.
How do I generate a log if I can't even get into the app.
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magicAUS

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Re: Davinci Resolve crashes constantly (18.x+)

PostFri Apr 19, 2024 5:16 pm

neurone wrote:Mine still crashes with any version from 18.6.5 onwards, it gets to the project screen and goes within a second.
How do I generate a log if I can't even get into the app.


When you say NVIDIA prod drivers does this mean Studio driver? I'm on latest game driver.

I'll be using it more next week so will see if it's still stable then.

Someone posted a few comments up with how to get the log without launching Resolve.
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Dwaine Maggart

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Re: Davinci Resolve crashes constantly (18.x+)

PostMon Apr 22, 2024 6:32 pm

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows Desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open the Windows System Information app and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here. Make sure the links don't require access credentials.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
Blackmagic Design DaVinci Support
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